29 June 2005
The National Consumer Council (NCC) has called for clearer information for telephone consumers.
It follows Ofcom's proposals that are aimed at making the fixed line phone market more competitive.
However, Georgia Klein, senior policy officer at the NCC, warned that the fixed line market's 20 million consumers need to be given clearer information about competing services.
Ms Klein said: "Consumers need clear, unbiased information about the deals on offer if they are to make informed choices."
She added: "And they need protection against dodgy marketing ploys. Cold-calling, silent calls, doorstep marketing and 'slamming' are already a big problem for consumers.
"NCC wants immediate action from Ofcom."
A recent Ofcom survey found that two in five consumers found it hard to compare prices in the fixed, mobile and internet communications markets.
Compare prices using uSwitch's home telephone comparison service and save money on household bills now!
© 2008 Adfero Ltd
Content for the uSwitch.com market news service is provided by a third party, Adfero Ltd. Whilst uSwitch.com makes reasonable efforts to check the reliability of this content, uSwitch.com does not guarantee the accuracy thereof or endorse the views or opinions given by Adfero Ltd, unless expressly stated otherwise.