6 June 2006
The Carphone Warehouse has announced that it has already attracted 340,000 customers to its TalkTalk home phone package, which offers a free broadband connection.
It said that 100,000 customers were now using its broadband service and confirmed it was on course to deliver its target of installing its equipment in 200 phone exchanges by July.
Charles Dunstone, chief executive of the company, said the product had "exceeded our most optimistic expectations".
Responding to criticism suggesting that the company does not have sufficient numbers of customer services staff to cope with demand, he said: "We have answered many more calls and handled many more sales enquiries than had been planned, with the result that we have connected more customers in the first eight weeks than we had planned to do in the first four months.
"We continue to expand our capacity to handle the larger than expected customer base and our service levels are showing steady improvement week by week."
Mr Dunstone said that the company would continue in its attempts to become an even bigger player in the telecoms industry.
"Our aim was to change the UK broadband market forever, and there is no doubt that we are well on the way to achieving this," he added.
Customers receive free broadband, unlimited national calls and unlimited international calls to certain countries for £20.99 including line rental.
Looking for a new phone supplier? Use uSwitch.com to compare all available suppliers, pick the best supplier for you and switch online
© 2008 Adfero Ltd
Content for the uSwitch.com market news service is provided by a third party, Adfero Ltd. Whilst uSwitch.com makes reasonable efforts to check the reliability of this content, uSwitch.com does not guarantee the accuracy thereof or endorse the views or opinions given by Adfero Ltd, unless expressly stated otherwise.