28 February 2008
Home phone customers who choose to receive paper bills for their services could be losing out, uSwitch has said.
The independent comparison and switching service suggested that these consumers could save £75 million annually if they paid by direct debit and £162 million if they chose to receive their bill by email.
According to uSwitch, 35% of Post Office customers, 18% of BT customers and nine per cent of Virgin Media customers could save money by choosing to pay with direct debit.
Meanwhile, 84% of Virgin Media customers and 59% of BT customers could save by opting to receive a bill via email instead of the post.
Steve Weller, head of communications services at uSwitch.com, said that consumers "should seriously consider" their payment method of choice and shop around if they would like to stick with paper bills.
"Our advice to the 13 million customers being stung by these fees is to compare prices among all the providers to find the best deal for their needs - some companies will still post bills for free," he added.
uSwitch recently advised home phone customers that a new free directory enquiries number could save them money.
© 2008 Adfero Ltd
Content for the uSwitch.com market news service is provided by a third party, Adfero Ltd. Whilst uSwitch.com makes reasonable efforts to check the reliability of this content, uSwitch.com does not guarantee the accuracy thereof or endorse the views or opinions given by Adfero Ltd, unless expressly stated otherwise.