27 June 2007
BT has revealed it is to launch a credit card that promises to lower consumers' phone or broadband bills every time it is used.
20 June 2007
The mobile phone ringtone market has gone through the roof in recent times and now, thanks to new technology from Home Phone Tunes novelty tones are being made available for landline phones too.
07 June 2007
A telecoms expert at leading price comparison website uSwitch is urging industry watchdogs to take the lead of Ofcom and check that customers aren't being hit by hidden charges.
06 June 2007
Following BT's announcement last week that it was to offer substantial price cuts for customers moving from its Option 1 tariff to its Option 2 or Option 3 tariffs, TalkTalk has launched its latest initiative to win new customers over.
04 June 2007
BT claims to be cutting up to 20% off consumers' phone bills in a move which is sure to kick-off a new price war in the telecommunications industry.
21 May 2007
In response to accusations that BT has been failing its more vulnerable customers by charging more for those who choose not to pay for bills via Direct Debit, BT has recommended its "social telephony scheme".
14 May 2007
The Times newspaper has backed the price comparison and switching website uSwitch.com as the best website for home phone comparisons.
11 May 2007
Think your mobile is the epitome of style? Think again, because Siemens is about to launch what it refers to as the "extreme" home phone with its digital, cordless Gigaset E455 SIM.
02 May 2007
Telecommunications giant BT has said it aims to have at least one million of its customers on its eco-billing system by the end of this month.
26 April 2007
Consumers who are left on hold for an unreasonable amount of time after dialling a 0871 number should be refunded, according to a statement from industry watchdog the Independent Committee for the Supervision of Standards of the Telephone Information Services (Icstis).
19 April 2007
Victims of the television phone-in competitions scandals are being advised to keep copies of their itemised phone bills from the period to prove that they are owed money, following a barrage of complaints as consumers fail to get compensation from the affected programmes.
03 April 2007
New legislation which limits the amount mobile phone operators can charge for connection fees between different companies have been slammed by BT for punishing home phone customers to help mobile phone users.
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