Home phone news, Jan - Mar 2007

BT abandons new charges but still treats customers unfairly

28 March 2007

Having come under increasing pressure from a number of consumer groups recently, BT has chosen to throw out its previous plans to impose a £5 penalty for switching to a rival and to increase its charge for barring outbound calls from a landline from £11.50 to £17.50.

BT informs home phone customers of changes

26 March 2007

Following media reports that BT is to change its tariffs and charges for its home phone customers, BT has sent out a letter detailing the amendments to all of its customers.

Pensioner fumes over 31p bill

19 March 2007

A Suffolk pensioner has decided to abandon his internet phone in favour of his landline after BT's billing madness meant that he received one bill for his broadband use at £22 and another separate one for his internet phone, costing 31 pence.

Consumers' anger at being charged more for cheque payments

12 March 2007

Telecommunication companies are under the spotlight this week for over-charging their TV, phone and broadband customers who pay their bills via cheque, rather than by Direct Debit.

BT presents stylish home phone

05 March 2007

In a bid to make the humble home telephone as stylish as mobile phone handsets, BT has announced the launch of its sleek BT Reveal Phone.

Home phone customers return to BT

19 February 2007

Telecommunications giant BT announced that over 37,000 new consumers have signed up to its tariffs after it slashed its prices at the end of last year.

BT ignores farm-family's plea

16 February 2007

Residents on a farm in Bere Ferrers, Tavistock have been forced to live without a home phone line since December 28th 2006 despite endless phone calls to BT, reports the Tavistock Times Gazette.

New 03 numbers launched in UK

14 February 2007

Home phone users are to be introduced to a new telephone code for chargeable phone numbers this week in an effort to make it easier for consumers to know which phone numbers will cost them money.

BT charges "a hard swipe" for customers

12 February 2007

BT is to charge home phone customers who do not pay their bills by direct debit £4.50 per quarter from May

Bad weather leaves residents without a landline for a month

06 February 2007

BT has blamed a recent spate of bad weather for its inability to restore landline telephone facilities to residents in Aylesbury until this weekend, after residents had to cope for over a month without telephone communications, according to a report in the Aylesbury Today.

BT push for eco-friendly billing

18 January 2007

Home phone bills could become a thing of the past if BT gets its way, as this week sees it trying to convince internet-using customers to embrace paperless billing.

Siemens launches home phone with Bluetooth

15 January 2007

Bluetooth technology has long been restricted to the mobile phone arena but now Siemens is bringing the technology into consumers' home phones with the Gigaset SL565.

World's loudest phone set to help elderly landline users

10 January 2007

Noisyphones, which claims to have the loudest phone on the market, is bringing its handsets to the UK in a move which is predicted to help elderly and hard-of-hearing consumers across the country.

Water-logged cable leaves 400 without home phone

05 January 2007

Over 400 BT customers in Borehamwood are still without a landline telephone service after bad weather caused the main connection cables to become water-logged last Tuesday.



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