21 December 2006
Ofcom has announced that it is investigating allegations that the Post Office's fixed-line telecom arm, HomePhone, has been mis-selling its services to consumers.
12 December 2006
Christmas is traditionally a time for catching up with old acquaintances and reconnecting with your family, but if they live in a foreign country a quick chat can cost a lot of money.
05 December 2006
A new free-to-call directory enquiries number is to be launched, following a substantial drop in usage of the 118 numbers that replaced their predecessor, 192.
04 December 2006
Telecommunications regulator Ofcom has received criticism from telecom companies and the European Commission for its proposed mobile termination rates which could see fixed-line customers over charged for certain connections.
27 November 2006
A telephone scam which entices people to phone a 090 telephone number in order to arrange a collection for a non-existent parcel has been squashed by the Independent Committee for the Supervision of Standards of the Television Information Services (ICSTIS), but it is warning consumers to be on the look out for more.
23 November 2006
Brian Crews took matters into his own hands when he staged sit-in at his local Carphone Warehouse shop to protest about the fact that he had been cut off from his Talk Talk landline service for ten days.
14 November 2006
An extensive survey carried out by the price comparison and switching website uSwitch has revealed that 5.5 million customers are not satisfied with their home phone service.
10 November 2006
A report from the premium rate services regulator Ictstis, has found that despite the huge boom in mobile and broadband technology in the telecommunications industry, landline services are still crucial to everyday communications.
09 November 2006
Telecommunications adviser Analysys has warned landline companies to simplify their bills or risk losing customers in its most recent report, Next-Generation Bill: commercial and technical strategies.
08 November 2006
The regulatory body Ofcom is to investigate companies who it believes may be pestering home telephone users with 'silent calls'.
01 November 2006
The Post Office is preparing to expand into the home phone telecom market with its forthcoming launch of a new range of tariffs and packages to suit all types of consumers.
31 October 2006
Telecommunications company Biscit is introducing subsidies for seniors and students in a drive to promote its home phone services.
30 October 2006
British Telecom (BT) has confirmed that a total of 35,700 customers were left without a telephone service after burglars sawed through cables at a BT telephone exchange.
26 October 2006
Tesco telecoms is to launch its first supermarket telecom centre in an Extra Tesco store in Coatbridge, Scotland this week.
25 October 2006
A problem with the Post Office's billing system has resulted in up to 20,000 of its customers not receiving a bill for their telephones.
24 October 2006
Technology has finally provided a way for those who are losing their hearing to enjoy telephone calls to family and friends with the new Screenphone, produced by Geemarc in association with the Royal National Institute for the Deaf (RNID).
19 October 2006
Ofcom has commented on the findings of its recent Strategic Review of Telecommunications.
09 October 2006
Outsourcing call centres out of Europe carries with it a number of risks, according to one industry expert.
06 October 2006
ICSTIS, the premium rate telephone watchdog, has criticised the operators of Channel 4's Big Brother for its voting lines system.
03 October 2006
uSwitch has warned that over 13 million home phone customers are set to pay more to talk with the introduction of price increases from BT and TalkTalk.