Brits confused over maintenance in relation to home insurance

There is widespread confusion among homeowners in the UK about house maintenance and how it affects their home insurance, it has emerged.

According to a study carried out by Legal & General, 10% of people do not understand what responsibilities the term maintenance means on their policy.

Of those surveyed, 20% believe that their insurance policy would cover checks and repairs to roofs, when in fact it wouldn't.

A further 12% believe that damp on an interior wall would be covered, showing that many people are not sure of what their policy does include.

Mark Holweger, Director for Legal & General’s general insurance business, said: "Unfortunately, this lack of understanding means that insurers do receive a number of claims that are not valid.

"This can lead to customers being confused and often disappointed and dissatisfied if their claim is turned down."

Despite being unsure of exactly what is covered 94% of Brits do understand the importance of home maintenance and make regular checks.