Water news, Oct - Dec 2008

Thames Water to offer higher compensation payouts

09 December 2008

Customers of Thames Water are to be offered more compensation when things go wrong.

Scottish Water begins water treatment upgrade

04 December 2008

Work has begun to upgrade a water treatment plant in Perthshire.

SWW to conduct new water charging trial

26 November 2008

A water company is to test an alternative method of charging in a trial that will involve around 1,000 households in Devon and Cornwall.

Thames Water boosts customer service

25 November 2008

Thames Water claims to have enhanced its customer service operations through a deal with a contact centre services and solutions company.

Water companies given consumption reduction targets

21 November 2008

Ofwat has announced that from 2010, water companies will be forced to help their consumers save up to 40% more water.

Government review 'could open up the water market'

19 November 2008

The government has launched a review that could pave the way for supermarkets and other companies to sell water to consumers.

Wessex Water named best performing water and sewerage company

18 November 2008

Industry regulator Ofwat has named Wessex Water as the best performing water and sewerage company in England and Wales.

Water complaints website set up in Oxford

13 November 2008

Thames Water customers are being given the chance to air their grievances on a new website that has been set up by Liberal Democrat activists.

Yorkshire Water 'should compensate sewer leak victims'

12 November 2008

Yorkshire Water should pay compensation to residents affected by a leak in its sewage system in Whitby, according Scarborough Council.

Woman pays neighbour's water bill for 16 years

11 November 2008

A woman from Bradford has been unknowingly paying her neighbour's water bill for 16 years while trying to keep her own consumption to a minimum.

Anglian Water criticised over contamination

07 November 2008

The Drinking Water Inspectorate (DWI) has criticised Anglian Water.

Water firm develops self-repair technology for pipes

31 October 2008

Yorkshire Water is testing new "platelet technology" which it claims can allow water pipes to be repaired from the inside.

Water companies urged to boost maintenance spending

28 October 2008

Water companies in England and Wales are being urged to spend more on infrastructure maintenance in order to reduce the risk of pollution.

Water bills may rise 'faster than anticipated'

22 October 2008

Consumers could see their water bills rise faster than they had anticipated because water companies are struggling to secure the investment they need.

NI Water criticised over maintenance work

16 October 2008

Northern Ireland Water has been criticised over the length of time it takes to clear up after carrying out infrastructure maintenance.

Water company looks to reduce carbon footprint

09 October 2008

Scottish Water is examining ways to reduce its overall carbon footprint by increasing the amount of renewable energy it uses.