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Broadband Guides
If you're looking for some help with your broadband switch or support with a broadband problem, our broadband guides are here to help.
Setting up broadband
Setting up your new broadband router may feel daunting but it doesn't have to be! Check out our extensive broadband set-up guides.
How to set up parental controls for your child online
Parental controls are one of the easiest, most effective methods to keep your kids safe online. Find out what they can do and how you can set them up.
Read our parental controls guide
How to boost your Wi-Fi throughout your home: Wi-Fi extenders explained
Are there spots in your home where you can't connect to the internet? See how a Wi-Fi booster can improve your internet speed.
Read our Wi-Fi boosters guide
How to change your Wi-Fi password
You don't have to keep the Wi-Fi password set by your broadband provider. Follow our step-by-step instructions on how to change your Wi-Fi password to something secure and easy to remember.
How to change your Wi-Fi passwordBroadband basics
Finding broadband confusing? We've explained the most common broadband jargon and need-to-know essentials in our basics guides.
How to stay safe online — a guide to internet security
Find out all the best ways you can stay safe while using the internet, from antivirus software to avoid fraudulent scams.
Read our online safety guide
What is a "Fair Usage Policy"?
Wondering what a fair usage policy is? Read our guide to broadband fair usage policies, including unlimited broadband and fair usage policies.
Read our fair usage policy guide
What is an IP address?
What is an IP address? How do I find my IP address? Find out these answers and more about IP addresses in our Uswitch guide to IP address.
Read our guide to IP addressesBroadband speeds
Ever wondered what broadband speed you need? We've got your broadband speed questions covered here.
Can you get ultrafast internet speeds? - Uswitch
Unsure if you need ultrafast broadband? Here’s how to get the some of the fastest broadband speeds available at the best price, and which provider is best for you.
Read our ultrafast broadband guide
Getting the most out of your broadband when working from home
With many of us working from home at least part of the time, there are a few things you can do to make sure you’re getting the most out of your broadband.
Read our broadband guide to working from home
Which UK streets have the slowest broadband speed?
We've found the UK streets with the slowest internet speeds. 90% of them can get faster broadband — can you upgrade your connection too?
Find out the slowest streets in the UKSolving problems with your broadband
From complaints to internet connection issues, check out our best tips to help solve your broadband problems.
How to complain to your broadband provider
From price rise woes, to annoying connection dropouts, to poor customer service, here's how to complain about your broadband to your internet service provider.
Read our broadband complaints guide
A guide to video calling online
Video calls have become a standard practice in most of our lives. Here's how to get the most from your broadband and improve your video call quality.
Read our guide to video calls
My broadband services are down, can I get money back?
With your broadband down or if you're experiencing wifi problems, you're entitled to compensation. Find out what you're entitled to and how to claim quickly and easily.
Read our guide to broadband compensationBroadband price rises
Covering the latest price rise announcements from all of the major providers.
Plusnet price increase 2024: what can customers do? - Uswitch
Almost all Plusnet customers will have seen their prices go up by 7.9% in 2024. If you’re with Plusnet, find out what you can do about it.
Read more about Plusnet price rises
TalkTalk price increase 2024: what can you do? - Uswitch
TalkTalk raised its prices for almost all customers by 7.7% in 2024. Here's what you can do if you're affected by the price hike.
Read more about TalkTalk price rises
BT price increase 2024: what can customers do? - Uswitch
BT increased its prices by 7.9% for millions of its customers in Spring 2024. Learn all the facts and figures you need to know.
Read more about BT price risesMobile broadband
Interested in mobile broadband? Check out our mobile broadband explainer guides to find out more.
Vodafone GigaCube 5G broadband review
We reviewed Vodafone's 5G broadband service, GigaCube, to see if 5G speeds can really be achieved at home. See what it could mean for the future of broadband...
Read our Vodafone GigaCube reviewBroadband providers
Our latest news and advice on broadband providers.
How do I keep my email address if I change providers?
If you've been using the email address linked to your broadband account, you should be able to keep your email address if you switch providers. Here's how.
Read our guide to keeping your email
How to contact your broadband provider - Uswitch
Here's how to contact your broadband provider if you need to cancel, change your services, or enquire about billing or faults.
Read our guide to contacting your provider
Which broadband provider has the best customer service?
Using the latest data from Ofcom, see which broadband provider is best for customer service and find what to look out for when choosing your next package.
Read our broadband customer service guideSwitching broadband
If you're looking for more information on switching broadband, our guides cover everything from how to switch broadband to how to get the best deals.
Six broadband switching myths — busted
What's keeping people from switching to a better broadband service? We found six myths surrounding the whole process that are absolutely not true!
Read our broadband switching myths guide
How to get the best Black Friday & Cyber Monday broadband deals
The Black Friday and Cyber Monday weekend is a great time to buy a cheaper broadband deal. Here are our tips on how to find a good Black Friday internet package.
Read our Black Friday broadband guide
How to recycle your broadband router
Reduce waste and save on extra costs by recycling or returning your old broadband router and digital TV equipment. Here's what each provider will and won't recycle.
Read our recycling router guideGaming broadband
Online gaming requires a good connection, fast speed and plenty of bandwidth. Find out how you can get the best broadband for your gaming here.
Best games console for kids 2023: top family consoles - Uswitch
If you're looking to buy a console for your kids, there's a lot to consider, such as prices, security and the number of child-friendly games. So which is the best games console for children?
Read our best consoles for kids guide
How to set up parental controls on Xbox consoles - Uswitch
Keep your children safe online by setting up Xbox parental controls that restrict screen time, access to mature content and communication with strangers.
Read our Xbox parental controls guide
Video game genres: every game type explained - Uswitch
With thousands of video games already available, and countless more released each year, how do you decide which ones to get? Find out more about each video game genre and which is right for you.
Read our guide to video game genresTypes of broadband connections
There are lots of broadband connections available in the UK but where you live will determine whether it is available to you. Read our broadband connection guides for more information.
What is cable broadband?
Think cable broadband is the same thing as fibre? Think again. Read on to learn more about what cable broadband is and how it's different from fibre.
Read our cable broadband guide
Satellite internet explained: is satellite broadband any good?
How does satellite internet work? Is it available where I live? How fast is it? Find out about satellite broadband, plus what Elon Musk's Starlink could mean for the future of broadband altogether.
Learn all about satellite broadband
What is ADSL broadband?
Want to know how ADSL broadband works? Read Uswitch's quick guide to ADSL broadband. Find out what ADSL broadband is, how ADSL broadband works and who can get ADSL broadband.
Read our ADSL broadband guideBroadband studies
Read our latest broadband studies. From the Global Broadband Index to the most successful movie sequels, we've got you covered.
200+ UK Fibre Broadband Statistics 2024 - Fibre Broadband Facts & Stats Report | Uswitch.com
Which UK region is the best for full fibre broadband? We’ve compiled over 200 fibre broadband statistics covering fibre availability, download speeds, and more.
Learn more
Online Gaming Statistics 2023 Report - Online Gaming Facts and Stats
We’ve collated the latest online gaming statistics for 2023, covering UK gamer demographics, gaming revenue statistics, the most played video games of 2022, and more.
Learn more
Online Learning Index
We have analysed 50 UK universities on factors such as the number of online courses and university ratings, to reveal the best universities for online study.
Learn more