BT has confirmed that it will no longer supply service to RedTen, which promised a free PC or laptop with its internet package.
The news follows an assertion from one RedTen customer stating that he had been contacted by BT and informed that the company was no longer being supported by its wholesale arm.
Computer Act!ve then contacted BT asking it to qualify its trading position with the company and a spokesperson confirmed that it had discontinued service to RedTen due to a failure to fulfil its financial commitments.
"RedTen customers are being automatically redirected to a web page informing them of the termination," a BT representative said, adding that customers will be provided with a MAC code to make switching to a new provider easier.
The RedTen website is still operational and is still offering customers an 8Mbit per second broadband service which includes either a desktop PC or a laptop as part of the package from £12.99 per month.