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Broadband users considering switching provider should look out for customer reviews before plumping for a deal, one expert says.

Tara Evans of financial website This is Money suggests weighing up more than just the price of a package before making a final decision.

She has explained that by searching online for reviews related to each offer, those searching for a new deal can make a better-informed decision.

Ms Evans advised: "Choosing broadband on price alone can be a bad move and before opting for a service that may lock you into a 12 to 18-month contract it is worth doing some research, looking online for customer reviews and thinking about exactly what you need."

She added: "Search the internet, are there a lot of fed-up customers?"

According to figures from Broadband Choices, some 1.48 million British households are still lagging behind with dial-up, with many simply being too lazy to make the switch to broadband.

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