closedownarrowlogo-verticalmenu-barsearch Skip to main content
Jump to navigation
O2 news

O2 has responded to claims that it is throttling customers' speeds during peak usage times.

A recent article in the Register suggested that the frustrating internet experiences suffered by customers of both O2 and Be Broadband could be linked to the use of bandwidth throttling-related equipment.

While admitting that slow speeds had been experienced, an O2 spokeswoman said that the problem was a result of network congestion.

"We do not throttle speeds on our network," she told the technology news provider.

Continuing: "We are aware that some parts of our network are experiencing congestion at peak times. We are monitoring this closely and are investing heavily to increase the capacity in these areas."

A poll on an O2 users' forum found that 88 per cent of subscribers saw a "dramatic" speed decrease during evening hours.

Join the conversation

comments powered by Disqus

Stay up to date

  • Google+ Follow uSwitchTech
  • Subscribe to our RSS feed

Latest Comments

  • Dilson Von Belper 1 day ago BT Smart Hub review I agree ..but I called BT and had such a fight, many calls back and forward to India and South Shields ,...
  • Melanie Jane Shields-Appleton 2 days ago Ofcom unveils plan to bring... Hi David, I moved a 3 year old house on the 5th April, I was assured by BT I would get fibre but once I...
  • Simon Parker 2 days ago Ofcom unveils plan to bring... I've just had FTTP installed in my street ( today in fact) The mind boggles as to why I will need faster...

Search news