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Broadband customers irked by faulty lines have been offered a helping hand.

Small-scale provider Andrews & Arnold (AAISP) has told broadband internet subscribers that it will take on problematic connections and fix them.

If they do not manage to rectify the difficulties, broadband users will be free to jump ship.

"If you are migrating your service to us, even though you know you have a problem with your line, we'll take on the fault," declared AAISP in a statement.

The ISP continued: "We'll tackle the problem and get it fixed within one month. If we don't then you can migrate away and owe us nothing for your migration to us and your service charges for that month."

AAISP claims to have a detailed monitoring system which allows it to identify faults quickly and easily.

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