Villagers in Cambridgeshire have been unable to access a wide range of services at their local post office because of a broadband breakdown at the branch.
Older people living in Orwell have been unable to collect their pensions, while other banking services have been unavailable as the main computing system has been affected, the Royston Weekly News reported.
BT operates the phone line and a representative from the company told the news provider that while there has been a problem with it this has now been resolved and the broadband system is "not provided" by BT.
A spokeswoman for the Post Office noted that there are several other branches in the local area, which customers could use as alternatives until the problem is resolved.
However, she also apologised for the "inconvenience caused".
The spokeswoman added: "In the meantime, customers can do transactions at any post office and there are four other branches within three miles of Orwell."