closedownarrowexternal-linklogo-verticalmenu-barsearch Skip to main content
Jump to navigation
Virgin Media news

Virgin Media may specialise in providing cable broadband, but it has revealed that it is seeing a surge in demand for its ADSL service.

According to the Register, the internet service provider has struggled to cope with the number of new customers switching from BT Broadband onto its own copper wire service, which it provides in areas not covered by its cable network.

As a result, hundreds of customers have been hit with delays in getting their broadband deals activated throughout August.

Speaking to the Register, a spokesperson for the company said that it was finding it difficult to cater to the increased number of people signing up to its ADSL2+ broadband service, which promises speeds of up to 20Mb.

"Since we launched our national service with line rental and our Best Speed Promise, we have been overwhelmed with new orders, resulting in a few delays in getting customers on to our superfast ADSL broadband," the representative added.

At the beginning of August, Virgin Media launched a three-months free deal for new customers signing up for 10Mb broadband and phone calls.

Join the conversation

comments powered by Disqus

Stay up to date

  • Google+ Follow uSwitchTech
  • Subscribe to our RSS feed

Latest Comments

  • Bruce Farley 19 hours ago Sky overhauls TV packages I called sky broadband a couple of days ago and spoke to the sales team, I asked "why is yours more...
  • Bruce Farley 19 hours ago TalkTalk offer discounts on... Talktalk is warehouse brand, that's why it's so reduced. My dad has talktalk, and luckily doesn't use the...
  • Bruce Farley 19 hours ago BT launches 152Mbps and 314Mbps... I take it that's January 16th this year?2018? IOW just FOUR DAYS before I started a court proceeding...

Search news