closedownarrowexternal-linklogo-verticalmenu-barsearch Skip to main content
Jump to navigation

Broadband users across the UK have admitted in a survey to losing their rag when struggling to deal with technical computer issues.

The poll by Virgin Media, released to support the launch of the Digital Home Support Service, revealed that 63 per cent of PC users tend to shout at their screens, while 58 per cent also swear at the systems.

Almost a quarter also admit to blaming a relative or friend for technical issues which arise on computers and laptops.

Jon James, Executive Director of Broadband at Virgin Media, said: "A lack of computer knowledge combined with a lack of easily accessed support is leading to massive consumer frustration."

He added that the new Digital Home Support Service has been created at a time when users are demanding more from both computers and broadband.

Virgin Media recently confirmed that its range of broadband deals will be showcased in new Best Buy stores that are set to open across the UK in the coming months.

Join the conversation

comments powered by Disqus

Stay up to date

  • Google+ Follow uSwitchTech
  • Subscribe to our RSS feed

Latest Comments

  • Bruce Farley 15 hours ago Sky overhauls TV packages I called sky broadband a couple of days ago and spoke to the sales team, I asked "why is yours more...
  • Bruce Farley 15 hours ago TalkTalk offer discounts on... Talktalk is warehouse brand, that's why it's so reduced. My dad has talktalk, and luckily doesn't use the...
  • Bruce Farley 16 hours ago BT launches 152Mbps and 314Mbps... I take it that's January 16th this year?2018? IOW just FOUR DAYS before I started a court proceeding...

Search news