Mobile broadband providers continue to face tough challenges in terms of meeting consumers' service expectations, based upon a new report.
Research conducted by YouGov on behalf of mobile data business Acision suggests that many users remain disappointed by the quality of their dongle connections.
Some 67 per cent of survey respondents reported slow download speeds, while 49 per cent harboured concerns over network coverage.
For 40 per cent of those questioned, loss of broadband connection remains a regular problem when they access the internet on the move.
"Many consumers are suffering regular and significant problems with their mobile broadband and can be frustrated with the service they receive," said Marek Vaygelt, Head of Consumer, Technology and Telecoms Consulting at YouGov.
"Consumers may be open to the option of having bandwidth distributed fairly among all users to provide a better service."
Despite these concerns, research consultancy IDC recently claimed that the advent of netbooks and tablets has helped boost the popularity of mobile broadband in recent years.
The company suggested more people are viewing dongle services as a genuine alternative to fixed-line broadband.