The number of UK consumers dissatisfied with their current broadband speeds has increased over the last 12 months, it has been reported.
Research conducted by Ofcom has found that 19 per cent of broadband deal subscribers are currently unhappy with their downloading capabilities, up from 14 per cent last year.
This is despite the UK's average fixed-line residential broadband speed increasing by over 25 per cent in the past year, from 4.1Mb to 5.2Mb.
Ofcom said the move to faster headline speeds has led to a growing gap between the actual speeds delivered and those used by some internet service providers to advertise their services.
The regulator recently published a revised voluntary code of practice, which aims to ensure consumers are given an estimated speed range they can achieve on their broadband line.
Overall, Ofcom found that satisfaction rates with communications services providers increased from 80 per cent to 92 per cent between 2009 and 2010.