Internet service provider (ISP) BT has hit back over claims it used an inferior quality of copper to replace stolen cables at a rural telephone exchange.
Community network specialist Fibrestream said that, following a cable theft, BT had provided an inferior substitute to the original wiring.
Guy Jarvis, Director of Fibrestream, suggested that copper-coated aluminum wires had been deployed to replace the more expensive, premium copper wires originally used at the exchange.
He argued that 1,600 households would now receive lower quality broadband as a result.
However, a BT spokesperson told PC Pro that the ISP does not recognise Fibrestream's claims over the grade of wiring used to restore broadband services following the cable theft.
"When cable is stolen or damaged our policy is to replace it with like for like, good quality cable," they stated.
BT's new fibre-optic cables, used at the same exchange, were left untouched by thieves due to the low value of the wiring.