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Switching broadband provider does not need to be a difficult process, it has been claimed.

TalkTalk's Director of Product Management Alex Hollingdale said it is "really easy" to change to a new provider – which can help customers improve customer service and reduce their monthly expenditure.

He explained that TalkTalk provides dedicated support to customers joining the firm from a rival broadband provider.

"All you need to do is place your order with us and we'll take care of the rest," Mr Hollingdale stated.

"If you do need to do anything - which most people don't - then we'll let you know."

He added that TalkTalk sends a welcome pack to each new customer telling them the date their broadband service will go live.

"Once you receive your new modem you'll be able to get going with TalkTalk. You can even keep your old number," Mr Hollingdale stated.

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