Skip to main content
Jump to navigation
TalkTalk Logo 2017 blue

The popularity of broadband and home phone packages remains high, based upon the findings of a recent TalkTalk study.

Despite the rise of social media and other web-based communications, the broadband provider found that many people still prefer to call friends and family members from their landline or mobile.

TalkTalk reported that 10.7 million people still make time to call home on a weekly basis, countering the argument that voice-based communications are on the way out.

Of the five digital platforms studied by TalkTalk - SMS, Facebook, email, mobile and home phone – people were most likely to stay in contact using their mobile.

Some 40 per cent of respondents said they used their phone to keep in touch with loved ones, compared to the 22 per cent who predominantly use Facebook.

Parents were more likely to call from a home phone than their children, with 54 per cent using a landline and 36 per cent a mobile.

Some 47 per cent of young people said they prefer to use a mobile to contact their mother, with 39 per relying on a landline.

Meanwhile, TalkTalk found that women are slightly better at staying in regular contact with those around them.

One in ten of those surveyed said they contact people either every hour or every day, compared to nine per cent of men.

"In an age where the rise of social media as a way for people to contact each other is frequently discussed, it's good to see that verbal communication is still important," said Mark Schmid, a spokesperson for TalkTalk.

"In fact, as our research shows, calling from a mobile remains the main way for them to stay in touch with loved ones."

TalkTalk offers two home broadband packages – the entry-level Essentials internet and home phone deal, and the higher-tier Plus web and phone tariff.

Join the conversation

comments powered by Disqus

Stay up to date

  • Google+ Follow uSwitchTech
  • Subscribe to our RSS feed

Latest Comments

Search news