TalkTalk has moved a step closer towards the launch of its broadband-based television service by signing up a new service partner.
DTV quality assurance expert Agama Technologies will provide a stream monitoring solution for the YouView-based TalkTalk TV service.
The installation includes Agama Analyzer H-E – which provides 24/7 full-service quality monitoring in the head-end – and Agama Enterprise Server – which offers central management, presentation, and extensive alarm handling.
The tools will enable the broadband provider to gain true control and understanding of the service quality as it leaves the head-end.
TalkTalk will be able to detect everything from packet loss to freeze-frame conditions, ensuring the highest possible level of customer service.
Mikael Dahlgren, Chief Executive Officer of Agama Technologies, commented: "It is with great pleasure I see that our powerful head-end monitoring offering proved to be the best fit for TalkTalk, enabling massive content level analysis in a cost and space efficient way.
"We warmly welcome TalkTalk as a new Agama customer, and look forward to being their quality assurance partner in the exciting future ahead of the UK market."
TalkTalk is one of seven partners behind YouView, the new internet-connected TV service.
The broadband provider is working alongside the BBC, ITV, BT, Channel 4, Arqiva and Five on the project, which is expected to launch in UK homes in 2012.
YouView has been blighted by a number of technical problems which have delayed the service launch, and raised concerns about the commercial viability of the project.
Digital TV Research claimed recently that with Sky and Virgin Media launching rival services, YouView may be entering an already saturated market.
So despite the potential benefits of broadband-based IPTV, the firm believes such services are "unlikely to ever make too much headway".