Virgin Media customers in Scotland saw their broadband, phone and TV services go down this week – with hungry rodents the cause of the problem.
The firm revealed that a broadband outage affecting subscribers in the Kirkcaldy, Glenrothes and Leven areas was caused by rats chomping on its fibre-optic cables, reports the Register.
Virgin Media confirmed that connectivity was lost on Monday October 10th due to rodent damage to underground cabling.
"On Monday morning our engineers were on site as soon as possible and worked at the highest priority to repair the damage, with service restored early evening," the broadband provider said.
"Further damage was incurred on Tuesday afternoon and our engineers returned to repair the damage."
Virgin Media said it has now put additional measures in place to prevent further damage to its cables.
The firm must now be regretting poking fun at members of the animal kingdom in an April Fool's Day report earlier this year.
Virgin Media claimed that a unit of micro-chipped ferrets were being used to lay underground cables – but the joke is now very much on the broadband provider.