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Zen Internet has won yet another broadband industry award, with the service provider being named Best ISP by PC Advisor.

The company received the best scores in a poll of 6,000 UK broadband subscribers, achieving an overall satisfaction rating of 98.9 per cent.

Zen - which was last week named a Which? Recommended Provider - also scored 98.9 per cent on reliability, 99.4 per cent on tech support and 98.8 per cent on customer satisfaction.

Some 97.6 per cent of Zen Internet customers said they would recommend the broadband provider to people they know.

PC Advisor said that while Zen isn't the cheapest ADSL broadband provider, it has always polled well in the broadband survey for customer satisfaction and good technical support.

"The feedback figures for Zen are nothing short of admirable," the firm stated.

Andrew Saunders, Head of Product Management and Marketing at Zen Internet, described the award as "a fantastic result".

"I'm extremely pleased to see that the hard work and efforts of Zen employees in providing good quality service and support as well as reliable products are where we continue to excel," he stated.

Meanwhile, BT emerged triumphant in the Best Super-Fast Broadband category, claiming an overall satisfaction rating of 97.3 per cent.

BT also achieved 95.3 per cent on reliability, 93.1 per cent on tech support, and 91.9 per cent on customer satisfaction.

Some 89.9 per cent said they would recommend BT Infinity to other people looking to take advantage of fibre broadband services.

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