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Zen Internet has launched a pair of new phone and broadband packages for UK households.

The firm - named best internet service provider (ISP) by PC Pro for nine years running - is offering broadband and calls from £24.50 per month.

Households can choose between the entry-level Broadband & Calls and higher-tier Fibre Broadband & Calls packages, reports

With Broadband & Calls, consumers are able to access up to 16Mb download speeds, a 20GB monthly usage allowance and 5,000 minutes of inclusive calls.

Consumers are required to sign up for the service on a minimum one-month contract.

Zen's Fibre Broadband & Calls package is likely to appeal to those seeking faster download speeds.

Subscribers can access broadband speeds of up to 38Mb, a 20GB usage allowance and 5,000 minutes of inclusive calls.

However, fibre customers are required to pay a one-off £96 activation fee at the start of their 12-month contract.

With both broadband deals, IT security software, free customer support, static IP addresses, mailboxes and 2GB of web space are also available.

Andrew Saunders, Zen’s Head of Product Management, commented: “We have introduced broadband and phone packages to make it even easier for our customers and they can be confident that these services come with Zen’s award winning service and support.

"These new packages clearly demonstrate our commitment to provide the best [internet] service in the UK.”

Unveiling Zen Internet as the winner of its Best ISP award for 2012, PC Pro said the company "certainly isn't resting on its laurels".

"The Rochdale-based [firm's] scores have improved in every category since last year, which is staggering when you consider it scored 95 per cent or higher for support, reliability and recommended in 2011," the magazine stated.

"Zen's premium pricing often harms its value for money score, but even here it has improved from 79 per cent in 2011 to 84 per cent this year."

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