Skip to main content
Jump to navigation
Other 2 news

EE says it has resolved "teething problems" with its new 4G network, which went live in 11 UK cities last week.

The super-fast mobile broadband provider has received a number of complaints from customers since services went live on October 30th.

Some have reported difficulties connecting to the new network, venting their frustration on micro-blogging website Twitter.

And others attempting to connect to the 4G network have had trouble obtaining the correct SIM card.

A spokesperson for EE admitted the firm has experienced some difficulties with the launch of 4G services in the UK.

"In a small number of instances in week one, a gap in a process on SIM distribution has delayed customers in accessing the EE network," he stated.

"We have now identified the teething problem in this process and a dedicated team has resolved all issues it created on a customer-by-customer basis."

Join the conversation

comments powered by Disqus

Stay up to date

  • Google+ Follow uSwitchTech
  • Subscribe to our RSS feed

Latest Comments

Search news