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UK consumers with a Virgin Mobile dongle will not face a speed cap, the mobile broadband provider has claimed.

The company is set to restrict 3G download speeds to 2Mb for mobile phone users, as part of a trial to improve network performance.

But customers using the firm's USB modems to get online will be excluded from the speed cap. Their services will be unaffected.

Krystal Evans from Virgin Mobile Support said the firm is capping mobile phone downloads at 2Mb and uploads at 0.5Mb to ensure all customers receive a good level of service.

"As this is still in trial we are actively monitoring customer feedback to determine its success," she stated.

"We believe this is vital in ensuring we’re delivering the best experience for our customers."

Virgin Mobile says its dongle deals are "all about freedom and flexibility".

UK consumers can sign up on a two-month minimum contract, or opt for a longer 18-month deal and receive a free 7.2Mb USB modem.

"Our mobile broadband service was recently rated best customer service, best usability and easiest set-up in a Which? mobile broadband test, so there's nothing to worry about," Virgin Mobile stated.

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