Virgin Media was the best performer among the UK's major broadband providers during the third quarter of the year, Ofcom data has suggested.
Latest figures from the media regulator reveal that the service provider received just 0.08 complaints per 1,000 customers between July and September.
This was the lowest number among the UK broadband elite, although Sky was only just behind on 0.09.
Mark Davidson, Virgin Media’s executive director of customer contact, said: "We're working hard to deliver the best experience every time, the quality of customer service fit for our unbeatable broadband, TV and phone packages.
"Our customers are at the heart of everything we do so it's encouraging to see Virgin Media outpacing BT and the rest."
TalkTalk (0.27) and BT (0.41) received more complaints than the industry average, while EE was found to be the weakest performer in Q3 2013.
With a number of consumers experiencing problems with billing and service faults, the broadband provider received 0.45 complaints per 1,000 customers.
Claudio Pollack, Director of Ofcom’s Consumer Group, said the regulator is "committed to providing valuable and transparent information" to help consumers make "informed decisions" when considering switching to a new broadband provider.
“We also hope this data will incentivise providers as they work to address issues driving complaints and improve their performance," he stated.