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Ofcom has published its latest customer complaints data, revealing which of the major broadband providers fared best - and worst - during Q1 2014.

EE generated the most complaints out of the top five providers between January and March, at 0.42 per 1,000 customers, up from 0.29 in the previous quarter.

The majority of the issues related to service faults, billing and complications with switching broadband provider.

BT and TalkTalk also received above-industry-average broadband complaints during Q1 2014, at 0.33 and 0.24 per 1,000 customers respectively.

Sky was the second-best performer of the top five, with 0.09 complaints per 1,000 customers, up very slightly from 0.08 in Q3 2013.

But Virgin Media appears to have kept its subscribers the happiest, with Ofcom reporting just 0.07 complaints per 1,000 customers for the cable specialist.

This was the fifth consecutive quarter Virgin Media achieved the best score of the leading five broadband providers.

Tom Mockridge, Virgin Media’s Chief Executive Officer, said it is "great to see customers have told Ofcom we are better than BT, Sky and TalkTalk".

However, he claimed there is always room for improvement where customer service is concerned.

"We believe we can do even more and are working hard to deliver the best customer experience every time," Mr Mockridge stated.

Claudio Pollack, Director of Ofcom’s Consumer Group, said publishing complaints data is "a key part" of its work to provide useful comparative information for consumers.

This can help drive improvements in quality of service across the communications sector, he claimed.

“The report highlights the performance of providers relative to each other," Mr Pollack stated.

"This is valuable information that consumers may wish to consider alongside other factors such as price and availability, for example, when choosing a provider."

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