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Plusnet news

Plusnet is introducing a raft of price increases in September, which will significantly affect its broadband and home phone customers.

As of September 2nd, the telecoms provider will hike the price of its line rental from £15.95 - which is currently one of the lowest amounts charged by any major broadband provider - to £16.99 a month.

Those who prefer to pay line rental upfront to save money will be subject to an even bigger rise in relative terms, with the 12-month block payment rising from £155.88 (equivalent to £12.99 a month) to £185.88 (equivalent to £15.49).

Though customers paying upfront will continue to benefit from a discount, they will effectively be paying £2.50 extra each month for the privilege compared to the previous deal, while those paying on a monthly service will see prices rise by £1.04.

Plusnet is also rolling out price increases across many of its call tariffs, with the Evening and Weekends package increasing from £2.00 per month to £3.00 per month on September 2nd, and the Anytime calls deal rising from £5.00 per month to £6.00 per month.

Other charges will include the call set-up fee increasing from 15p to 16p per call, while Plusnet has also warned that other call rates may change.

The increases are not restricted to calls and line rental, however, with Postage & Packaging for its routers rising from £5.99 to £6.99, and early termination charges also set to rise, based on the size of each consumer's package.

It marks yet another round of changes to affect Plusnet customers, who were recently informed that the company was cutting the upload speed on the 38Mb Unlimited Fibre package from 19.5Mb to 2Mb, while the provider has also announced it is scaling back its 24/7 UK based phone support to 7:30am to 10:30pm, seven days a week.

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