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TalkTalk has announced it is to offer free upgrades to customers as a goodwill gesture following the high-profile cyber attack on its website last month.

Last week, the company revealed that 157,000 customer accounts were accessed during the breach on October 21st.

That number was a smaller percentage of the company's estimated four million customers than was first thought, but TalkTalk has decided to offer all its customers a service upgrade regardless of whether they were affected.

From December 1st, customers will be able to add a selection of services to their existing package for free.

This includes TV content or a mobile SIM with monthly allowances of free calls, texts and data. Unlimited UK landline and mobile calls and a broadband health check are also up for grabs.

The company has also created a new bundle of online and telephone security features to offer protection from malware.

TalkTalk chief executive Dido Harding said: “TalkTalk takes the security of customers’ data extremely seriously and we are taking significant further steps to ensure our systems are protected, as well as writing to all our customers outlining what we are doing to keep their data safe.

“In recognition of the unavoidable uncertainty, and because we know that doing what is right for our customers will ensure the best possible outcome for the company over the longer term, we are today announcing the offer of a choice of free upgraded services to all our customers.”

Source:

TalkTalk

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