More than half of rail passengers would rather go online via mobile broadband instead of a public Wi-Fi network, a new survey has found.
According to research by Cobham Wireless, 51 per cent favour connecting to the internet via their mobile provider, whereas just 36 per cent prefer to use a public Wi-Fi network.
This is largely because of security concerns, as 63 per cent of passengers cited this as a worry.
In addition, 41 per cent were unhappy at having to share personal information in order to connect to train Wi-Fi.
However, the Cobham Wireless survey found that commuters are often frustrated by both mobile broadband and Wi-Fi services while travelling.
Just one in three passengers said mobile signal reception is good enough to connect them to the internet, while almost a quarter described their mobile phone coverage as poor.
Similarly, only 13 per cent rated the quality of train Wi-Fi services, while 22 per cent said Wi-Fi is not available at all on their train route.
As a result, 52 per cent of passengers feel unable to perform some work-related tasks during their commute, such as checking emails and accessing files remotely.
Ingo Flömer, Director of Product Management at Cobham Wireless, commented: "In these hyper-connected times, the majority of commuters expect to be able to connect to the internet on trains via their mobile service provider.
"Unfortunately, because of a lack of mobile phone coverage, passengers find it difficult to work during their business commute, [and are often] unable to browse the internet, send emails, or even make phone calls."
Flömer added that more investment in mobile phone coverage would "go a long way to improving passengers' train journey experience and ensure they stay connected to work during their busy commute".