Sky Broadband customers are being notified about upcoming price increases.
From April 1st, the monthly cost of Sky Broadband Unlimited, which offers speeds of up to 17Mbps, will go up from £28.99 to £30, it has been confirmed.
The Sky Fibre 25GB deal, which offers speeds of up to 38Mbps, will also increase from £28.99 to £30 per month.
Meanwhile, the Sky Sports (31-day contract) deal will be hiked from £27.50 to £28 per month. However, customers with Sky Sports on an 18 month minimum contract, won’t see any change to their pricing. It will remain at £18 a month for one channel or £20 a month for the complete line up.
Details of the price increases for Sky's Unlimited Fibre packages have not yet been disclosed. But Sky has informed us that prices for its most popular fibre broadband deals will remain unchanged.
We also know that customers who have signed up for the Sky Entertainment package will not be affected and that prices for this relatively new addition to Sky’s product range will remain at a very reasonable £20 per month.
Launched in December last year to replace the Original Bundle, the Entertainment package has more channels than its predecessor for the same outlay.
What’s the Entertainment package got to offer? Here’s everything you need to know.
Existing Sky customers who opt to re-contract now and sign up for Sky’s Entertainment Package will effectively dodge the price hikes.
The new round of price adjustments marks the first time Sky Broadband has increased its prices since March 1st 2017.
That’s if you disregard last year’s to-be-expected annual line rental increase to £18.99, as well as increases to the cost of older Sky products that are now no longer being offered to new customers.
Sky UK chief executive Stephen van Rooyen said: “Not all customers will see their bills increase with many Sky products remaining at their current price and, for some products, this will be the first increase in two years.
"We continue to invest in content, products and services that our customers love, offering both new and existing customers great value and more choice through flexible packages.”
Sky was recently named as the best performer in Ofcom's broadband complaints data for July to September 2017.
According to the watchdog, Sky was the subject of just seven complaints per 100,000 customers during the third quarter of 2017.
This is well ahead of the industry average of 18 complaints per 100,000 customers during Q3, which was the same as the average recorded in the previous quarter.