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Virgin Media Business customers with 350Mbps Voom Fibre broadband experienced a loss of service yesterday (February 27th).

The problems began after the provider carried out a Firmware upgrade, which led to connection issues for those with Dynamic IPs.

Virgin Media Business responded by assuring customers it was working hard to resolve the problem as a priority and apologised for any inconvenience caused.

However, the problem has not yet been corrected at the time of writing.

Speaking to the Register, one aggrieved customer said: "This is starting to get ridiculous.

"There's no information at all. I have now lost almost an entire day of working."

Another person said that since their business is internet-based, the outage has cost them thousands of pounds.

"This is the worst service I have ever encountered," the complainant said.

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