Virgin Media Business customers with 350Mbps Voom Fibre broadband experienced a loss of service yesterday (February 27th).
The problems began after the provider carried out a Firmware upgrade, which led to connection issues for those with Dynamic IPs.
Virgin Media Business responded by assuring customers it was working hard to resolve the problem as a priority and apologised for any inconvenience caused.
However, the problem has not yet been corrected at the time of writing.
Speaking to the Register, one aggrieved customer said: "This is starting to get ridiculous.
"There's no information at all. I have now lost almost an entire day of working."
Another person said that since their business is internet-based, the outage has cost them thousands of pounds.
"This is the worst service I have ever encountered," the complainant said.