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Sky, Virgin Media and EE racked up fewer complaints to Ofcom than other major broadband providers between January and March 2018.

According to the regulator, Sky was the subject of just five complaints per 100,000 customers during the fourth quarter of 2017.

Meanwhile, Virgin Media was ranked in second place, with 12 complaints per 100,000 customers, and EE had 13 complaints per 100,000 customers.

All three beat the industry average of 16 complaints per 100,000 subscribers, which is an improvement on the 18 complaints per 100,000 recorded in the previous quarter.

However, other providers performed relatively poorly, with Plusnet being the subject of 20 complaints per 100,000 subscribers and BT getting 23 complaints per 100,000 customers.

TalkTalk was named as the worst performer overall, with Ofcom receiving 29 complaints per 100,000 customers regarding the provider.

Jane Rumble, Ofcom’s Director of Consumer Policy, said: "It’s frustrating enough when things go wrong, without having to put up with poor customer service as well.

"So it's encouraging to see complaint numbers falling in some areas, and we want to see this continue."

Ms Rumble went on to stress that if anyone is "fed up" with their provider, they can "easily shop around and see if there’s a better service out there for them".

Ernest Doku, Telecoms Expert at uSwitch, added: "Unhappy customers are often more likely to vote with their feet, especially in this ultra-competitive environment. 

"Telecoms providers are acutely aware of this and should be trying to improve things for consumers. With such a wide variety of options in a competitive market place, customers can easily find a service that better suits their needs."

Mr Doku added that customers should not feel reluctant to complain to their provider if they have a problem or are unhappy with the service they are paying for.

"You need to let them know and, failing that, there are free ombudsman services that can review your case," he said.

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