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uSwitch Broadband News: Customer service and satisfaction

Increased visibility over customer service and satisfaction levels among consumers has been behind the mass broadband migration over the last couple of years. This section looks at studies into the best and worst ISPs for customer service and satisfaction as well as regulations intended to improve standards.

Customer service and satisfaction

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Latest Comments

  • SwampGobbler 15 hours ago Need for radical reform of... I whole heartedly agree with you anonymous. Is the reason I refuse to go back to BT even though SKY's...
  • Satelin 17 hours ago Need for radical reform of... I think bt and offcom are working together I've ask why you allow to keep putting line rental up They keep...
  • Gavin 19 hours ago Fibre-to-the-premises (FTTP)... FTTP on demand is dead. FTTP for free is here and I’ve just ordered it to be installed. BT Infinity...

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