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uSwitch Broadband News: Customer service and satisfaction

Increased visibility over customer service and satisfaction levels among consumers has been behind the mass broadband migration over the last couple of years. This section looks at studies into the best and worst ISPs for customer service and satisfaction as well as regulations intended to improve standards.

Customer service and satisfaction

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Latest Comments

  • Andrew Tunnicliffe 23 hours ago Vodafone home broadband line... I tried, Vodafone failed at the first hurdle due to them not being able to port my number over from BT....
  • Simon Dipple 2 days ago BT unveils Smart Hub with... BEWARE! We upgraded to BT Hub6 when we had a perfectly adequate service with our hub5 and have regretted...
  • Gezabelle 3 days ago BT Infinity 1 broadband existing... Existing Bt customers are being told to sign up to an 18 month contract not 12 month like new customers...

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