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uSwitch Broadband News: Customer service and satisfaction

Increased visibility over customer service and satisfaction levels among consumers has been behind the mass broadband migration over the last couple of years. This section looks at studies into the best and worst ISPs for customer service and satisfaction as well as regulations intended to improve standards.

Customer service and satisfaction

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Latest Comments

  • Neverironic 1 day ago TalkTalk rolls out Next... Just got the upgrade. Now it's not possible to edit the channels that are visible - the yellow 'edit'...
  • 1jamessmith1 2 days ago BT to trial broadband service... Complete hot air. As on 20Th Jan 2017, no one is prepared to offer fibre broadband with out a phone line,...
  • GraceC 3 days ago Plusnet ‘unusable’ amidst... Does anyone know if this is an ongoing issue? We are having major issues at the moment, even plugged into...

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