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uSwitch Broadband News: Customer service and satisfaction

Increased visibility over customer service and satisfaction levels among consumers has been behind the mass broadband migration over the last couple of years. This section looks at studies into the best and worst ISPs for customer service and satisfaction as well as regulations intended to improve standards.

Customer service and satisfaction

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Latest Comments

  • Jenna 1 day ago Kung Fu Panda is available for... I've been billed the full price for this 13.99 absolutely not happy as it said it was free
  • Tony 1 day ago Virgin Media to hike prices I'm a pensioner and my pension cannot keep up with these price rises, so i have been looking at other...
  • Andrew Tunnicliffe 2 days ago Vodafone home broadband line... I tried, Vodafone failed at the first hurdle due to them not being able to port my number over from BT....

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