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uSwitch Broadband News: Customer service and satisfaction

Increased visibility over customer service and satisfaction levels among consumers has been behind the mass broadband migration over the last couple of years. This section looks at studies into the best and worst ISPs for customer service and satisfaction as well as regulations intended to improve standards.

Customer service and satisfaction

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Latest Comments

  • Mable Sharkfin 1 day ago BT unveils Smart Hub with... Ahem... I own a SmartHub and it is MASSIVELY more powerful WiFi than the homehub 5 - I'm also highly...
  • Ed 2 days ago TalkTalk TV: 5 things you need... I have just switched from talktalk. After a few years of appalling customer service I decided to leave....
  • Tony 2 days ago TalkTalk TV: 5 things you need... I have been a talktalk customer for more than 10 years and have had no problems with them. When my box...

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