Tesco Broadband is now part of TalkTalk, after TalkTalk acquired its broadband and home phone customer base in 2015.
With over four million customers, TalkTalk is one of the UK’s largest broadband providers. As well as its core broadband and landline services, TalkTalk offers TV and mobile phone services, so it's what’s known as a ‘quad play provider’.
After 14 years as a mobile phone retailer, Carphone Warehouse launched TalkTalk in 2003 to target the domestic landline and broadband market. TalkTalk broadband made its name with a ‘free broadband’ service based on an 18-month contract and upfront fee. Since then it has cleaved to a ‘value broadband’ business model, with a range of TalkTalk broadband deals targeting cost-conscious consumers.
In 2008, the range of Talk Talk internet deals was bolstered with the TalkTalk Essentials bundle, allowing users to sign up for add-ons called 'Boosts' and tailor their broadband package as they wished.
In 2012, TalkTalk followed this up with a digital TV service powered by TalkTalk broadband and based on YouView set top boxes for catch-up and on demand TV services.
TalkTalk customer support telephone lines are open 24/7 throughout the week. Calls are free from a TalkTalk landline.
The TalkTalk online HelpDesk is also available to answer queries, or there's the option to contact TalkTalk’s support team by e-mail.
TalkTalk customers can manage their account with the ‘My Account’ feature, allowing them to check their bills and other details online.
All TalkTalk broadband deals and TV deals come with a free wireless router.
Choose TalkTalk Plus TV deals and customers also get a free YouView TV set-top box. This offers the option to pause and rewind live TV, as well as access on-demand content and subscribe to pay-TV channels.
The TalkTalk YouView box is also available in a higher-end option that allows you to record and store programmes, too.
TalkTalk’s free HomeSafe online security includes firewall, antivirus and anti-spyware protection.
An extra layer of security is available with TalkTalk's Super SafeBoost, which is free for up to eight devices. For £2 per month (or free of charge for TalkTalk Plus customers), this offers award-winning security software for additional devices.
Customers receive up to five e-mail addresses with TalkTalk broadband, which can be shared among family or co-habitants. The dedicated TalkTalk broadband dashboard area provides access to those e-mail addresses and customer inboxes.
Our UK based call centre staff can provide expert help to find a deal that matches your needs.