Defaqto: 1/5 stars
Assessor Defaqto gave Be Wiser’s Learner Driver cover just one star in 2020.
Note: Not all Defaqto products with the same star ratings have the same covers and terms.
The Andover-based company also offers home and travel insurance. Be Wiser says it works with around 30 leading insurance companies to unearth the best deal.
It claims at least one million UK customers across its insurance services and supplies Black Box cover for younger drivers who have yet to build up their no claims bonus. It has won several staff training awards and in 2016 developed the UK’s first BA insurance degree for the UK financial services sector.
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There’s a solid spread of standard features with most Be Wiser comprehensive car policies including basic RAC breakdown cover, legal protection, a 24/7 free phone claims helpline plus personal injury protection. Their call centres are all UK-based.
If your car is not driveable following a no-fault traffic accident a replacement vehicle is organised, though this is dependent on policy.
If you want a good standard of basic cover including breakdown, gadget and bag insurance
Households with multiple cars – discounts are offered
Younger drivers interested in buying Black Box insurance
The Financial Ombudsman Service received 11 car insurance complaints about Be Wiser. To put that in context, 67 firms had 10 or more complaints each and those totalled 4,550 complaints. Nearly 200 firms had fewer than 10 each, sharing just 479 complaints between them.