John Lewis, the high street retailer, have won awards for customer service for several years in a row for their Partnership Credit Card.
The partnership card™ is issued and managed by John Lewis Financial Services Limited, which is a member of the HSBC Group of Companies. The John Lewis Partnership teamed up with the HSBC Group in 2003 to create and jointly manage John Lewis Financial Services Limited, with the aim of providing a card offer that is right for John Lewis and Waitrose Customers.
John Lewis is one of the most iconic names in British retail. They launched their first store in Oxford Street, London in 1864 and became famous for their slogan, ‘Never knowingly undersold’. They are known as being a high quality department store, but also for the fact they are a worker co-operative. That means that all employees have a stake in the company. They have an input into how it’s run and receive a share of the profits on top of their basic salary.
John Lewis aim to provide the same high level of service in the credit card market as well. They were formed in 2003 with the ethos of combining the retail expertise of John Lewis with the financial and credit card expertise of HSBC.
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