What were the UK’s best current accounts in 2014? Find out how our customers voted and who came out on top
The uSwitch Current Account Awards 2014 highlight the best of the current account market, ranking them according to customers’ votes in nine categories.
Among the nine categories is ‘Best Switching Service’, which factors in September 2013’s introduction of the 7-day current account switching service.
See the table below for the full breakdown of the winners in the following categories:
- Best current account
- Best overall satisfaction
- Most recommended
- Most trusted
- Best switching service
- Best customer service
- Best value for money
- Best online service
- Best rewards
Current Account Awards 2014
First Direct was voted the ‘best current account’ and came top in 7 other categories. Nationwide and the Co-operative Bank came 2nd and 3rd in nearly all of the categories, Santander was voted ‘best rewards’, with its 123 current account offering cashback and high-interest rates.
Meanwhile RBS gained the least amount of votes in all but one category.
On a positive note, the survey which has been running since 2007, has found that the tide has been turning in 2014 when it comes to consumer trust in banks.
Seven in ten consumers now trust their current account provider, with The Co-operative Bank, who had a troubled year, still scoring high on trust and satisfaction.
The uSwitch Current Account Awards 2014 survey was conducted online by Opinium, on behalf of uSwitch, from 7 to 17 January 2014 among 10,629 current account holders.
- Current Account Guide Your guide to the basics for current accounts
- Opening A New Current Account Opening a new account is a relatively simple process
- Switch Bank Accounts Switching your bank account is quick and easy to do