Skip to main content

E.ON to end doorstep selling and simplify bills

EON | Prices, tariffs & reviews of energy supplier E.ON

The energy supplier E.ON is set to become the last of the ‘Big Six’ suppliers to stop doorstep selling of energy products. 

The news – which came as part of a broader announcement from E.ON, including a simplification of their energy bills – follows the announcement in April from energy regulator Ofgem that E.ON’s sales practices will be investigated.

E.ON is one of a number of firms under investigation from Ofgem for doorstep sales, with many including SSE, EDF and npower ending the practice last year.

E.ON simplifies bills

The announcement from E.On also stated:

– E.ON customers will receive a single sheet bill from this summer

– The energy supplier will end two-tier pricing on all new non-standard products

– E.ON will review its systems to improve the accuracy of billing

Announcement follows drop in switching

With the simplification of bills a key feature of Ofgem’s investigation into the market – the Retail Market Review –  E.ON’s decision is welcome news for consumers.

The announcement follows the news earlier this week that switching numbers from the first quarter of 2012 have dropped to an all-time low.

Commenting on the figures, Tom Lyon, energy expert at uSwitch, said: “This tells us that the energy market is not just in poor health – it’s on the critical list. Switching numbers are dropping off a cliff with the number of people engaging at an all-time-low.

“This means that the pressure is on Ofgem to ensure that its Retail Market Review delivers. It’s not enough to just stop the rot – it has to turn these numbers around.

See also: Ofgem: Switch energy in 3 weeks as soon as possible