Get a £25 John Lewis & Partners e-gift card when you switch your energy

Terms & Conditions

To qualify for your £25 John Lewis & Partners e-gift card you must switch online to a dual fuel plan^**, i.e. you must switch^*** both your gas and electricity to a single plan from a single supplier via the special link from NatWest Home Agent. If you have not come to this page from Home Agent using the special link, you will not qualify for the gift card.

When you have switched, you will receive a confirmation email from uSwitch with the subject line 'Confirmation of your energy switch request with uSwitch'.

Once uSwitch.com has verified your switch with your new supplier you will receive an email from our voucher provider, WeGift, containing details on how to claim your gift card. This can take up to 60 days from the date you completed the switch through uSwitch.com. The link to redeem your gift card will be valid for 30 days.

• The promoter ("Promoter") is uSwitch Limited ("uSwitch Limited"), a company incorporated in England and Wales (registration number 03612689), the registered office of which is uSwitch Limited, The Cooperage, 5 Copper Row, London, SE1 2LH ("uSwitch.com").
• This promotion is available to all residents of Great Britain who are switching to a new supplier only via the special link from NatWest Home Agent, except employees of the Promoter, their families, agents or any third party directly associated with administration of the promotion. Residents of the Channel Islands and Northern Ireland are not eligible. This promotion is only applicable for the bill payer at the property or person with legal authority to make decisions on their behalf.
• To qualify for the £25 John Lewis & Partners e-gift card you must complete a "dual fuel"** switch*** to a new energy supplier via the dedicated landing page on the uSwitch.com website as promoted via NatWest Home Agent, and provide a valid email address, on this page: https://www.uswitch.com/gas-electricity/partner/nwha/?utm_source=natwest&ref=op~nwha Any of other method of switching energy providers through the Promoter (including, inter alia, telephonically through the Promoter’s call centre) will not be eligible for the promotion.
• Only one gift card per household will be issued.
• The opening date for the promotion on 3 December 2018.
• uSwitch Limited will not be responsible for the non-inclusion of any switches in the promotion by virtue of any technical failures of its website or otherwise, whether any such failure is within the control of uSwitch Limited or not. uSwitch Limited reserves the right at its sole discretion to disqualify any person it finds to be tampering or to have tampered with the operation of the promotion or the uSwitch.com website, or to be acting in violation of these terms and conditions or the terms and conditions of the uSwitch.com website.
• Once your energy switch has been verified, you will receive an email from our gift card provider, WeGift, (noreply@mail.wegift.io) containing a link to collect your gift card. This can take up to 60 days from the date you completed the switch through uSwitch.com. To collect your gift card, please follow the instructions you will receive via email. The link to collect your gift card will be valid for 30 days.
• The gift card is supplied by The Voucher Market Ltd t/a WeGift company number 09281949.
• The promotion is non-exchangeable, non-transferable and no cash alternative is offered.
• uSwitch reserves the right to substitute or change this offer at anytime without prior notice. We will endeavour to replace the offer with a similar offer of equal or higher value.
• The decision of the Promoter regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it.
• Participants are deemed to have accepted and agreed to be bound by these terms and conditions and by any other requirements set out in the promotional material, upon entry. The Promoter reserves the right to refuse entry, or refuse to award the Promotion to anyone in breach of these terms and conditions.
• If you have any queries, concerns, comments or suggestions regarding any aspect of this promotion, please contact uSwitch Limited at the following address: NatWest Home Agent Gift Card Offer, uSwitch Limited, The Cooperage, 5 Copper Row, London, SE1 2LH.
• This promotion is not in partnership with John Lewis & Partners.

What will I be receiving?

You will receive an email from uSwitch's voucher provider containing a link to collect your £25 John Lewis & Partners e-gift card.

How do I qualify for the promotion?

To qualify for your £25 John Lewis & Partners e-gift card, you must complete a dual fuel^** switch^*** online using the uSwitch.com comparison and switching service using the link from NatWest Home Agent only. uSwitch.com must then verify your switch with your new supplier. Please note switches completed over the phone via the uSwitch contact centre do not qualify for the promotion.

Do I have to switch both my gas and electricity suppliers?

To receive the £25 John Lewis & Partners e-gift card, you need to switch both your gas and your electricity to a "dual fuel"^** plan with the same supplier on the same payment method to be eligible for this promotion. Only one voucher per household will be issued.

Once I have switched, when will I get my gift card?

uSwitch.com will send you a confirmation email. Once your switch has been verified you will receive an email from our voucher provider containing instructions on how to collect your voucher. This can take up to 60 days from the date you completed the switch through uSwitch.com. The link to collect your gift card will be valid for 30 days.

What happens if I switch home phone or TV suppliers etc and not energy?

The uSwitch.com home phone and digital TV calculators are not included in this promotion. You will only receive the relevant gift card if you complete a switch to a new energy supplier using the uSwitch.com comparison and switching service on the following link only: https://www.uswitch.com/gas-electricity/partner/nwha/?utm_source=natwest&ref=op~nwha

What do I do if I haven't received my gift card?

If it has been more than 60 days since you completed your energy switch and you have not received the link to collect your voucher, please contact uSwitch Customer Services on customerservices@uswitch.com or call 0800 049 9262.

Will it cost me anything to switch?

No, uSwitch is a free, independent price comparison service that helps consumers compare gas and compare electricity prices and switch energy supplier to save money. If you are currently on a fixed term tariff, you should consider any exit fees payable to your current energy supplier.