SSE Scottish Hydro Electric is owned by SSE, which achieved the third-highest score in the Customer Satisfaction Awards. The supplier manages one of the largest distribution networks in the UK
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SSE, parent company to SSE Scottish Hydro, scored fifth among eight suppliers in the most recent uSwitch customer satisfaction awards.
The customer service rating is based on an independent YouGov survey that was conducted between 27th October and 1st November 2016. A total of 5,028 UK energy consumers were asked their opinions on a wide range of issues relating to satisfaction with their energy suppliers. The figures have been weighted and are representative of all UK adults (18+).
In November, SSE Scottish Hydro announced a price freeze until April 2017. Previously, the supplier had cut prices for standard rate customers:
|Supplier||Date effective||Avg price change (%)|
|1 March 2017||1.2%|
|1 Feb 2016||5.1%|
|16 March 2016||5.1%|
|15 March 2016||5.4%|
|29 March 2016||5.3%|
|28 March 2016||5.2%|
SSE Scottish Hydro is owned by SSE, which manages one of the largest distribution network in the UK. Formed in December 1998 following the merger of Scottish Hydro Electric and Southern Electric, SSE has since also acquired SWALEC and Atlantic Electric and Gas.