Author Archives: Richard Neudegg

About Richard Neudegg

Richard is passionate about ensuring the communications, energy and personal finance markets are competitive and that consumers are empowered to get the best possible deal. He brings expertise in consumer and market regulation to uSwitch, having previously worked in the communications industry, including at the sector’s regulator.

uSwitch comments on CMA study into digital comparison tools

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Responding to today’s announcement by the Competition and Markets Authority (CMA) that it is to undertake a digital comparison tools market study, Richard Neudegg, Head of Regulation at uSwitch.com, says: “We welcome this announcement by the CMA. Comparison websites play an essential role in arming consumers with the information and tools they need to engage with markets – whether that’s helping them cut hundreds of pounds from their energy bill, access a faster broadband package or switch to a more competitive car insurance deal.

“Millions of consumers are already using digital comparison tools regularly to get better deals, but there are huge opportunities for the CMA to help comparison services continue to innovate and work even harder for more consumers. For example, by unlocking information to help customers access comparisons that are more relevant to their needs.

“With the ability to make complex markets simple for consumers to navigate, comparison websites have already injected competition into a number of markets, forcing providers to improve service, increase choice and lower prices.”

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About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

uSwitch comments on CMA retail banking investigation final report

money-bank-economy-finance

Commenting on the publication of the Competition and Markets Authority’s final report following its investigation into the retail banking market, Richard Neudegg, head of regulation at uSwitch.com, says: “Despite the development of a straightforward to use switching service, switching in the current account market has remained stubbornly low, with more than half of current account customers staying with the same bank for more than ten years.

“It is encouraging to see the Competition and Markets Authority (CMA) pushing the banks to modernise systems and harness new technology to inject some much needed innovation into the market. This should lead to the development of services which truly help consumers better manage their finances and, critically for competition in market, understand what their bank is actually costing them.

“The CMA has had to grapple with the fact that consumers are more reluctant to switch current accounts than any other essential service. Many of the banks have offered serious incentives to encourage people to change account, yet switching numbers remain small. This makes it even more important to give consumers confidence in the process, keeping the barriers to switching at a minimum while highlighting the benefits of voting with your feet.

“The CMA’s package of remedies, including the implementation of Open Banking, will go some way to removing the barriers that still exist. It is important that banks get on board quickly and deliver the required improvements. We would like to see the banks go further in some areas – such as changing the Current Account Switch Service to allow customers to keep their old account open and giving information about the likely size of any overdraft applied for prior to the switch being made. Our recent research found that two thirds of current account holders don’t know whether they can switch when they are overdrawn – this needs to be properly addressed.

“The good news is that the remedies outlined in today’s report should better equip consumers when making important decisions about their finances.”

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About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

uSwitch comments on Ofgem’s approach to CMA energy market remedies

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Ofgem has today outlined its approach to the remedies the Competition and Market Authority (CMA) has recommended in its energy market investigation. Commenting on Ofgem’s announcement, Richard Neudegg, Head of Regulation at uSwitch.com, says: “The CMA spent two years thoroughly reviewing the market and we believe its final recommendations will boost competition and reduce energy bills. It’s now vital that Ofgem wastes no time in putting the CMA’s package of remedies into action, so consumers can benefit from improved choice, better service and cheaper energy deals.”

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About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

Comment from uSwitch on Ofcom’s proposals to make switching easier and more reliable for consumers

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Commenting on Ofcom’s proposals to making switching easier and more reliable for consumers, published today, Richard Neudegg, Head of Regulation at uSwitch.com says: “Switching in the communications sector lags majorly behind other consumer services.

“Getting switching right is not only important in helping us access better deals with minimal hassle, but it can also help boost market competition.

“To date, communications customers have been plagued with artificial barriers to getting better deals. There’s a multitude of communications services with different switching arrangements and cancellation rules, adding unnecessary complications.

 “For any cross-platform switches, the operator losing the business still handles the cancellation – which means they have little incentive to make it quick or easy.

 “Ofcom’s proposals today are a welcome step towards sorting out this problem.

“We call on the communications industry to now get behind Ofcom’s proposal for a system where the new provider manages the switch across the board – removing the complexity and hassle currently faced by consumers.

“Ofcom’s strategic review of consumer switching was nearly six years ago, and today’s document marks the eighth Ofcom consultation on switching. Consumers have been waiting long enough.”

Find out how you could save over £1,000 a year with uSwitch here.

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About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

uSwitch comments on the FCA’s credit card market study final report

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Following the publication of the Financial Conduct Authority’s credit card market study final report, Richard Neudegg, Head of Regulation at uSwitch.com, says: “With credit card borrowing at record levels, consumers need to be armed with clear, timely information to help them manage their debt. So we welcome the proposals to give customers notice before interest rates increase at the end of a deal, so they don’t sleepwalk into their provider’s standard APR.

“Credit cards with a 0% balance transfer offer can be an effective way for people to tackle their credit card debt. However, our research shows that the consequences of not knowing when a deal comes to an end can be significant – with nearly half of these cardholders being hit with an average of £267 in additional interest.

“Encouragingly, the proposals also include measures aimed at preventing consumers exceeding their credit, by requiring them to warn customers when they’re close to their limit.”

Find out how you could save over £1,000 a year with uSwitch here.

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About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

uSwitch comments on Ofcom’s BT Openreach proposals

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Commenting on Ofcom’s update on the future of Openreach, published today, Richard Neudegg, Head of Regulation at uSwitch.com, says: “A complete separation of Openreach and BT has been put on the back-burner – for now at least. The regulator has given it the chance to make improvements to avoid potentially losing Openreach forever. 

“Quite frankly, consumers – too many of whom are familiar with delays incurred by Openreach even when BT isn’t their retail provider – don’t care how it’s done. They just want and deserve a better service.

 “Too many of us don’t currently have the speeds necessary for a decent online experience. Despite the wide availability of fibre, we aren’t yet seeing widespread take-up – 30% of broadband users still register actual speeds of less than 5Mbps while just 10% are logging speeds above 50Mbps.

“The broadband market is at a crossroads. The big question is how we achieve the right kind of competition and investment in the UK’s broadband infrastructure – and a proposed re-structuring of BT Group doesn’t answer that question by itself.

“With today’s proposals on more independence for Openreach within BT Group, Ofcom is trying to give the network-arm more incentive to invest its money in the right places and boost other providers’ ability to compete on more aspects of broadband service. BT Group needs to get on with delivering some progress, and fast. We’ve seen Ofcom and Government state clearly if we don’t see significant improvements, other options need to be considered.”

Find out how you could save over £1,000 a year with uSwitch here. 

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About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

uSwitch comments on Government’s Digital Economy Bill

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Commenting on today’s launch of the Government’s Digital Economy Bill, Richard Neudegg, Head of Regulation at uSwitch.com, says:

On broadband speeds:

“The Government’s USO proposal is a welcome step to help those who fibre services won’t reach after the rollout is completed. But we should remember many will still need to upgrade to fibre to achieve decent speeds. Although this is now broadly available, take up could be vastly improved. Government, Ofcom and the providers need to make sure availability is clear and the market is competitive to encourage people to make use of it.”

On communications switching:

“Switching processes in the communications market are inconsistent and need sorting out. We welcome the Government’s move to provide Ofcom with the remit to act across all communications services. This takes us one step closer to finally seeing an industry-wide move towards a gaining-provider-led switching process.

“It should help us get to a situation where if your broadband isn’t up to speed, your mobile service is patchy, or you want a cheaper or better deal with a different TV provider, the company you’re moving to would handle the switch.

“There’s little reason for the company you’re leaving to make things easy, and the prospect of an awkward conversation with someone on the retentions team is enough to stop some of us moving away.

“But it’s possible to save up to £157 a year for switching broadband provider and £168 for moving mobile networks – so it pays to be disloyal.

“It’s a common-sense move that’s already the done thing in several other markets, including energy and current accounts, and by broadband providers on the Openreach network and, after today’s bill, hopefully the rest will get the chance to play catch up.”

On access to speeds/coverage information:

“The Government’s proposals to open up access to provider data, such as coverage and speeds, are encouraging, and should show people exactly how good available services are in their area before they decide what to buy.

“Allowing people to see comparable specific line speed and coverage information before they buy a broadband package or mobile deal could offer significant benefits to users – and help them make an informed decision when choosing a new provider.”

Find out how you could save over £1,000 a year with uSwitch here.

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About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

uSwitch comments on final CMA energy market report

gas-cooker-kitchen-energy

Commenting on the publication of the Competition and Markets Authority’s final energy market investigation report, Richard Neudegg, Head of Regulation at uSwitch.com, says: “The CMA’s package of remedies should help more consumers engage in the energy market, boost competition and reduce bills. It’s taken two years to get here, so it’s vital that no time is wasted putting these remedies into action. Customers shouldn’t have to endure another winter of rationing their heating just to make ends meet.

“Ofgem recently started to relax some tariff restrictions and, as a result, we have already started to see the launch of exclusive, market-leading and innovative energy deals – the initial green shoots of what the CMA is aiming for. Today’s package of measures, when fully implemented, should see even more competitive tariffs and improved choice for consumers in future.

“The introduction of a temporary prepayment safeguard price control will help some of the most vulnerable, but a well functioning, competitive prepayment market should be the ultimate aim. Many low income families, elderly and disabled people pay for their energy by other methods, however, and so the Government must increase funding for the Warm Home Discount scheme, and extend it to include all energy suppliers, to help more of those in need.

“We believe the CMA’s proposed database of disengaged customers is well intentioned but it must not be allowed to lead to consumers being inundated with unsolicited marketing material from multiple suppliers. We urge Ofgem to properly trial and test the content and frequency of marketing communication and ensure that strong data protections are in place.

“The impact of the final remedies on prices, engagement and market competition must be properly evaluated as they’re implemented. Switching rates – one strong indicator of competition – are rising but are almost half the levels seen in 2008. An ambitious, but achievable, switching target of 25% by 2020 should be set between suppliers, alongside targets for customers changing to better tariffs with their current supplier. This will help ensure the final remedies lead to a better energy market for consumers.”

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About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

uSwitch comments on the CMA’s provisional decision on remedies of the retail banking market review

money-coins-pence

Commenting on the CMA’s provisional decision on remedies of the retail banking market review, Richard Neudegg, head of regulation at uSwitch.com, says: “It’s welcome that the CMA has proposed a number of remedies to help inject some much needed competition into the current accounts market.

“One of the biggest challenges – and the first step to boosting switching numbers – remains in getting people engaged with the current accounts market. More needs to be done to help consumers understand what their existing current account is truly costing, and onus should be on the banks to get the message out on the benefits and ease of switching to a better alternative.

“By helping consumers make more informed decisions about their current accounts, the proposals should help fuel more engagement, which, as we have seen time and time again across other sectors, will increase competition to the benefit of all customers.

“Encouragingly the proposals also include measures aimed at tackling the complexity of penalties and charges being applied to accounts where people have slipped into an unplanned overdraft. This should help protect those who suffer the most from a lack of competition in this market.

“Whether the remedies proposed by the CMA are enough to fuel customer engagement remains to be seen. It is an important step in easing the grip which the biggest banks have on the current account market and give the challenger banks an opportunity to compete with the big high street names.”

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About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

uSwitch comments on EC blocking Three & O2 merger

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Commenting on the European Commission prohibiting the proposed Three and O2 merger, Richard Neudegg, Head of Regulation at uSwitch.com, says: “The EC has spoken and it’s a win for those who have fought to maintain a healthy and competitive UK mobile market – including the CMA and Ofcom.

“The real risk of rising mobile prices and less innovation in the UK market are the main factors in today’s decision, as are fears around the competitive advantage that a combined Three/O2 would have gained from inheriting network sharing arrangements that cover all mobile networks in the UK.

 

“The EC has called out the idea that beefed-up “virtual” networks were enough of a remedy to solve the competition concerns around this deal. Constraints by the networks on MVNOs are already making it tough for them to compete on mobile data and 4G offerings.

 

“If this merger had been given the green light, there would have been a real risk of stifling innovation, and the incentive for networks to undercut each other could have been severely diminished. The EC’s move to block the merger supports that school of thought.

 

“Fostering healthy competition in the UK mobile market – where prices are among the lowest in the EU – is vital to ensure consumers get good deals. That has been maintained today.”

 

Find out how you could save over £1,000 a year with uSwitch here.

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About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.