Author Archives: Thomas Lyon

About Thomas Lyon

Tom has worked in the energy sector within uSwitch.com for over ten years. During this time he has built up an extensive knowledge of the energy market and understands the issues facing both consumers and suppliers. Tom is also a skilled analyst, and uses this talent to spot and analyse trends in the market.

12 energy suppliers increase fixed deal prices since EU referendum result

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  • The cost of new fixed price energy deals has increased by up to £105 in the last month, according to new analysis by uSwitch.com[1]
  • 15 energy suppliers, including Extra Energy, Sainsbury’s, OVO and First Utility have replaced their cheapest fixed rate deals with more expensive plans in the last month – with 12 doing so since the EU referendum result[1]
  • Increased wholesale energy costs, which have hit a nine-month high, are helping to fuel the recent price increases[4]
  • But the average price of the market’s top ten deals is still 11% (£99) lower than it was this time last year[2]
  • Consumers worried about rising costs may want to consider switching to a fixed energy deal to safeguard against any future price hikes. 

Fixed priced energy deals have increased by up to £105 since the UK’s vote to leave the European Union, according to a new analysis by uSwitch.com, the independent price comparison and switching service[1].

Fifteen suppliers have replaced their cheapest fixed rate tariffs with more expensive plans in the last month by an average of £38, with the biggest price hikes coming from Extra Energy (£105), Sainsbury’s Energy (£94), OVO Energy (£63) and First Utility (£48). Twelve of the 15 suppliers have increased their prices since the EU referendum on 23rd June[1].

Increasing wholesale energy prices – which have reached a nine month high after falls since 2013 – have helped fuel the recent increases in the price of some suppliers’ best deals[4]. The wholesale prices of gas and electricity had been falling since Q3 2013 and Q4 2014, respectively, but both have begun to climb in the second quarter of 2016. This, according to independent price reporting agency ICIS, is due to future energy supply concerns, market uncertainty following the UK’s EU referendum result and the falling value of sterling, which is putting upward pressure on the cost of energy imports.

Despite some recent price increases, the market’s top ten energy deals are still, on average, 11% (£99) lower than they were this time last year[2]. Today, many competitive deals are available, up to £315 a year less than the average big six standard variable tariff. Suppliers who have introduced cheaper deals in the last month include npower, which today launched its ‘Online Price Fix August 2017′ tariff at £786 a year. Following the CMA’s energy market investigation, npower is the first supplier to take advantage of new rules from regulator Ofgem enabling providers to offer more than four tariffs. In addition, new and existing dual fuel npower customers switching to the deal via uSwitch.com can also get one night’s free hotel accommodation[5].

Consumers who are concerned about the impact of the rising cost of energy on their bills may want to consider switching to a fixed tariff to help protect against any future price hikes. In addition to one year deals, some suppliers have also introduced longer term offers including First Utility, who last week launched a three-year fixed deal ‘FU First Fixed June 2019 v2 plus’ priced at £999 a year[3].

Tom Lyon, uSwitch.com energy expert, says: “For nearly three years, wholesale gas and electricity prices have been falling, leading to cheaper and cheaper fixed term deals for consumers. But with concerns about future UK energy supply, the impact of Brexit and a weaker pound, we are starting to see some suppliers increase the price of their cheapest deals.

“But there are still some very competitive deals on the market, offering significant savings against the average big six standard variable plan. Consumers concerned about rising energy costs should shop around and consider switching to a fixed term tariff, offering protection against any potential future price hikes.”

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Notes to editors

  1. Cheapest fixed energy tariff price changes since 10th June, 2016 (source: uSwitch.com)
Supplier Previous tariff Price New tariff Price Launch date Difference
Octopus Octopus Fixed £763 Octopus 12M Fixed £777 8th July £13
Extra Energy Fresh Fixed Price Oct 2017 v1 £770 Fresh Fixed Price Aug 2017 v1 £875 8th July £105
Flow Connect 7 £752 Connect 8 £792 6th July £40
Utilita Premium Energy £1,167 Premium Energy £1,136 4th July -£31 (cheaper)
Sainsbury’s Energy SE Fixed Price June 2017 £750 SE Fixed Price July 2017 £844 1st July £94
British Gas HomeEnergy Fixed Sep 2018 £1,019 HomeEnergy Fixed Nov 2018 £1,044 1st July £25
First Utility First Fixed July 2017 v140 Online Only £784 First Fixed July 2017 v7 Online Only £832 30th June £48
So Energy So Elephant £765 So Emu £766 30th June £1
Go Effortless Energy June 2016 v2 £845 June 2016 v3 £880 30th June £35
Affect Energy Fixed Saver June 2017 £778 Fixed Saver July 2017 £785 30th June £7
EDF Blue+Price Promise July 2017v2 £835 Blue+Price Protection Jul17 £878 29th June £43
ScottishPower Online Fixed Price Energy June 2017 £812 Online Fixed Price Energy July 2017 £843 27th June £31
GB Energy Fixed 12 Topaz £735 Fixed 12 Crystal £780 24th June £45
Go Effortless Energy June 2016 v1 £830 June 2016 v2 £845 15th June £14
GnERGY GnERGY Fixed June 2017 £751 GnERGY Fixed July 2017 £786 15th June £35
OVO Energy Better Energy (all Online) £823 Better Energy (all Online) £886 10th June £63
Average price increase £38

 

  1. Top 10 energy deals on the market as of 11th July, 2016 (source: uSwitch.com)
Rank Supplier Plan name Average bill size Tariff type Exit fee
1 Avro Energy Simple and Summer £747 Fixed
2 GB Energy Premium Energy Saver £765 Variable
3 So Energy So Emu £766 Fixed £10
4 Co-operative Energy Co-op Fix for Longer September 2017 £770 Fixed £60
5 Places For People Together – September 2017 – fixed 34 £771 Fixed £60
6 iSupplyEnergy iFix 201708 v2 £776 Fixed £60
7 Octopus Energy Octopus 12M Fixed £777 Fixed
8 Affect Energy Fixed Saver July 2017 £785 Fixed £50
9= GnERGY GnERGY Fixed July 2017 £786 Fixed £50
9= npower Online Price Fix July 2017 £786 Fixed £40
Average £773

The cost of the average deal in the top ten on 12th July 2015 was £872 (£99 difference).

  1. Longest term fixed energy deals on the market as of 11th July, 2016 (source: uSwitch.com)
Supplier Tariff Price End date Exit fee
First Utility First Fixed June 2019 v2 plus £999 30/06/2019 £60
British Gas HomeEnergy Fixed Nov 2018 £1,044 30/11/2018 £40
Co-operative Energy Co-op Fix & Fly October 2018 £886 31/10/2018 £60
ScottishPower Fixed Price Energy October 2018 online £1,065 31/10/2018
  1. Source: ICIS Power Index Q2 2016: http://www.icis.com/press-releases/wholesale-gas-and-power-prices-rise-in-q2-2016-due-to-brexit-and-supply-concerns/ ]
  2. See uSwitch.com for full terms and conditions
  3. All prices quoted are based on average dual fuel energy use, as defined by Ofgem, paying by Direct Debit.

About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

Sports mad Brits to add over £9 million to energy bills watching summer TV marathon

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  • New research from uSwitch.com reveals the nation will add more than £9 million to energy bills this summer by watching their favourite sports on TV[1]
  • The average Brit will spend the equivalent of a working week (35 hours) watching sport on TV over the summer[2]
  • Nearly one in ten (9%) avid sports fans have bought, or plan to buy, a new TV this summer[3]
  • Over one in ten (13%) Brits admit they would pull a sickie, cancel a date or miss a friend’s birthday so as not to miss a big sports event[4]
  • With 70% of consumers on the most expensive energy deals, sports fans could collectively save almost £2 million if they switched to the cheapest tariff[5].

UK sports fans are set to add over £9 million to their energy bills this summer by watching sport on TV, according to new figures from uSwitch.com, the independent price comparison and switching service[1].

As the nation prepares for one of the biggest weekends in sporting history, including the Euro 2016 and Wimbledon finals, the survey also reveals the average Brit will spend almost an entire working week (35 hours) glued to their screens.

According to the new figures, seven in ten (71%) are set to watch at least one major event on TV this summer[2]. The most popular events are the ongoing Euro 2016 tournament (42% of people), the forthcoming games in Rio (42%), Wimbledon (38%), Formula 1 (22%), the Paralympics (17%), the Tour de France (12%) and the French Open (10%)[6].

The nation’s love of sport is so great that over one in ten (13%) – the equivalent of over 6.5 million people – admit they would either pull a sickie, cancel a date or miss a friend or family member’s birthday so as not to miss a big match. In addition, 8% say they would watch every single minute of the sporting events on TV throughout the summer if they could[4].

Sports fans are also prepared to splash out to get the best view from the sofa. Over one in ten (11%) agree that the size of their TV influences their enjoyment of sport, and nearly one in ten admit they have bought or are planning to buy a new TV for the occasion[3]. While half of those surveyed currently own a medium-sized TV (33-45 inches), 45% said that if money was no object, they’d opt for a large TV (46 inches or more)[7] – which could lead to even greater energy consumption in the future. But, with 70% of consumers on expensive energy tariffs, sports fans could collectively save almost £2 million from their bills, simply by switching to better energy deals[5].

Tom Lyon, uSwitch.com energy expert, says: “With Wales having made waves at Euro 2016 and Andy Murray still flying the flag at Wimbledon, the summer has already proved a memorable one for sports fans. And there’s lots more to come, from this weekend’s British Grand Prix to Team GB’s efforts to bring home the gold from Rio. Hours sat in front of the TV is many a sport fan’s dream, but it will add to already high energy bills. Switching energy provider could save Brits over £400 a year, more than covering the extra cost of watching sports this summer.”

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Notes to editors

Research was conducted online by Opinium between 28th June and 1st July 2016, among 2,000 nationally representative UK adults (aged 18+). There are 51.339 million UK adults in the UK and 27 million households. For the purpose of this calculation each respondent is assumed to be from a separate household (source: ONS).

  1. Energy calculation based on the size of respondents’ main television and the amount of hours of sport they plan to watch this summer. Energy consumption figures are averages of a leading manufacturer’s televisions in either small (up to 32 inches), medium-size (33-45 inches) and large (46 inches and over). Total cost of watching sport calculated as £9.14 million.
  2. When asked how many hours they will spend watching sport, the average response was 9.8 hours for Euro 2016, 12.4 hours for the Rio games, 3.2 hours for the Paralympics, 5 hours for Wimbledon, 1.2 hours for the French Open, 1.8 hours for Formula 1 and 1.7 hours for the Tour de France. Therefore, the average individual will watch a total of 35.04 hours. 29% of respondents said they will not watch any sport on TV this summer.
  3. When asked if they have bought or are planning to buy a new TV to watch this summer’s sporting events, 5% said they had already bought one and 4% said they are planning to buy one.
  4. 13% of respondents (the equivalent of 6.47 million people) agreed with at least one of the phrases: ‘I would cancel a date to watch a big event’, ‘I would miss a friend or family member’s birthday to watch a big event’, or ‘I would pull a sickie to allow me to watch an important sporting event’. 8% (the equivalent of 4.36 million people) agreed with the phrase ‘If I could watch every single minute of this summer’s sport on TV I would’.
  5. 70% of all consumers are on the average big six deal, and the difference between best deal and average big six deal is 30%. Therefore 70% of households owning each size of TV could save 30% on their energy spend. Total potential saving calculated as £1.92 million.
  6. When asked what sports events they are planning to watch over the summer, 42% said Euro 2016, 42% said the Rio games, 38% said Wimbledon, 22% said Formula 1, 17% said Paralympics, 12% said Tour de France and 10% said the French Open.
  7. When asked what size their main TV is, 16% said small (up to 32 inches), 50% said medium (33-45 inches), 27% said large (46 inches or more), 3% said they don’t know and 3% said they don’t own a TV. When asked what size TV they would buy next if money was no object, 7% said small, 33% said medium and 45% said large.

About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

uSwitch comments on British Gas’ free electricity deal

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British Gas has today launched a new energy tariff giving smart meter customers free electricity between 9am and 5pm on Saturdays or Sundays. Commenting on the deal, Tom Lyon, uSwitch.com energy expert, says: “British Gas’ new tariff is a good example of the new, innovative new deals which are now coming on to the market following the relaxing of restrictions by Ofgem. However, the ‘HomeEnergy FreeTime’ deal is, on average, £250 a year more expensive than the market’s cheapest deal, so customers should always shop around.”

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About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

uSwitch comments on Ofgem proposals to safeguard consumers’ cash

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Ofgem has today published proposals to protect customers’ money if an energy supplier goes bankrupt. Commenting on the news, Tom Lyon, energy expert at uSwitch.com, says: “With more and more energy suppliers entering the market, it’s essential that strong consumer protection measures are in place. In the unlikely event that an energy supplier goes out of business, it’s only right that the credit balances of consumers should be protected, in addition to ensuring their energy supply is guaranteed. We welcome these proposals from Ofgem, which, if implemented, will give customers increased confidence when shopping around.”

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About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

ScottishPower to pay £18 million for customer service failings

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ScottishPower has agreed to pay £18 million following an Ofgem investigation into the supplier’s complaint resolution, call handling and billing processes. Commenting on today’s settlement, Tom Lyon, uSwitch.com energy expert, says: “By imposing such a significant fine, the regulator is sending the energy industry a clear message that consumers must be treated fairly.

“Since Ofgem opened the investigation, ScottishPower has significantly improved its customer service record, including lowering average call waiting times and halving the number of Ombudsman cases.

“Today’s settlement should also serve as a warning to new suppliers entering the market, who must learn from the mistakes of the big six and operate in a way that keeps customers at the heart of everything they do. All suppliers have to give consumers the quality of service they deserve or they will pay the price.”

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About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

Energy suppliers could owe consumers £1.5 billion after third mildest winter on record

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  • More than 11 million households could be owed a total of £1.5 billion from energy suppliers – £400m more than last year – following the mild winter[1]
  • Almost one in ten (9%) households could reclaim credit of more than £200[2]
  • Almost three quarters of homes (72%) reduced their energy consumption as a result of mild temperatures this winter[3]
  • uSwitch.com is urging consumers to submit meter readings to their supplier and reclaim any credit owed. 

Over 11 million British households (42% of all homes) could reclaim almost £1.5 billion from energy suppliers following the UK’s third warmest winter since records began, according to a new survey by uSwitch.com, the independent price comparison and switching service[1]. Estimated credit levels have soared by 27% since last year, when uSwitch.com research estimated that energy providers owed consumers around £1.1 billion[4].

This year’s survey reveals the average household in credit could be owed £132 from their supplier, and that almost one in ten (9%) could reclaim more than £200[2]. The new findings follow the UK’s third mildest winter since records began, meaning that millions of consumers paying by Direct Debit used far less energy than they paid for[5]. In fact, almost three-quarters (72%) of customers took some action to reduce their energy usage during the mild winter, including turning down the thermostat (32%), turning down individual radiators (24%) or setting the heating to come on for less time every day (19%)[3].

Consumers who are unsure about the status of their account after the winter should check their electricity and gas meters, submit up-to-date readings and find out if they are in credit. Some suppliers automatically refund credit balances once a year, but this may be subject to a minimum amount and refund policies vary between providers. Under Ofgem rules, customers are entitled to any credit on request, as long as up-to-date meter readings have been provided[7].

Despite the fact that so many households have built up credit over the winter, 13% of consumers – over 3.5 million – say they are in debt with their supplier[6]. uSwitch.com is urging customers to submit regular meter readings throughout the year, to ensure accurate bills and avoid the risk of accumulating significant credit or debt.

Tom Lyon, uSwitch.com energy expert, says: “After one of the UK’s mildest winters on record, millions of consumers may well have paid out hundreds of pounds for energy they simply didn’t use. Under Ofgem rules, providers must repay any credit on request, so now is the time to read your meter, update your account and reclaim what you’re owed.

“Today’s findings underline why providing regular, up to date meter readings is so important – it’s the only way to make sure you only pay for what you use and avoid the risk of falling into significant credit or debt. For anyone who finds themselves in debt, we recommend talking to your supplier about managing your account now to prevent the situation deteriorating any further.”

 

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Notes to editors

Research was conducted online by Opinium between 1st and 5th April 2016, among 2,000 UK adults. All responses were from those who were responsible for paying the energy bill. 210 respondents said they are either not involved in paying for their household’s energy usage, or that their household doesn’t pay for energy (e.g. costs covered by a landlord). Therefore, statistics relating to energy bills are based on a sample of 1,792 consumers who are responsible for paying the energy bill.

  1. When asked ‘Thinking about your most recent energy bill from your supplier, which of the following best applies to you?’, 42% were in credit to their supplier. 27 million households in the UK (source: ONS). 42% of 27 million = 11.3 million. The mean amount of those in credit was £132. £132 x 11.3 million = £1.49 billion
  2. When asked ‘Thinking about your most recent energy bill from your supplier, which of the following best applies to you?’, 4% said they were in credit between £210 and £300, 4% said they were in credit between £301 and £500 and 1% said they were in credit more than £500. These percentages added together = 9%
  3. When asked ‘During the winter that has just passed, did you attempt to reduce your household energy usage in any of the following ways?’, 28% said they did nothing at all, therefore 72% took some sort of action. 32% said they turned down the thermostat, 31% said they only used the heating on certain days when it felt cold, 24% said they turned down individual radiators, 19% said they set the heating to come on for less time every day, 17% said they turned the heating on later in the year, 13% said they turned down the temperature of the hot water in the boiler and 9% said they turned off the central heating completely.
  4. http://www.uswitch.com/media-centre/2015/07/energy-suppliers-could-owe-1-1-billion-to-customers/
  5. Despite some predictions in September 2015 of the coldest winter in 50 years, the UK actually experienced the third warmest winter on record: http://www.metoffice.gov.uk/news/releases/2016/winter-statistics
  6. When asked ‘Thinking about your most recent energy bill from your supplier, which of the following best applies to you?’, 13% were in debt to their supplier. 27 million households in the UK (source: ONS). 13% of 27 million = 3.5 million
  7. Except when it is not fair or reasonable for suppliers to do so.

About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

npower launches market’s cheapest two year fixed energy deal

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  • npower’s ‘Feel Good Fix’ energy tariff becomes the cheapest two year fixed deal on the market at £846 per year, based on average energy consumption
  • The tariff caps energy prices until June 2018 but promises to pass on any future reductions made to npower’s standard variable tariff
  • The new plan comes without early exit fees.

 

npower has this morning announced the market’s cheapest two-year fixed energy deal at just £846 per year. Commenting on the news, uSwitch.com energy expert, Tom Lyon, says: “For those customers looking for the security of a two year fix with no exit fees, npower’s new deal is a competitive option.”

Table of market’s fixed dual fuel energy tariffs ending in 2018

Supplier Plan name Fixed until Average price
npower Feel Good Fix June 2018

£846

EDF Energy Blue+Price Freeeze March 2018

£874

ScottishPower Help Beat Cancer Fixed Price Energy January 2018

£850

British Gas Fixed Price July 2018

£1,013

E.ON E.ON Energy Fixed 2 Year v8 Two years from start

£1,068

Source: uSwitch.com. Correct as of 31st March, 2016. Prices based on average energy consumption paying by Direct Debit.

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About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

uSwitch comments on figures showing big six losing out to independent energy suppliers

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Responding to today’s announcement from Cornwall Energy that big six suppliers have lost almost 1.5 million energy accounts to independent suppliers, Tom Lyon, energy expert at uSwitch.com, says: “Today’s figures underline the ongoing success of newer energy suppliers in poaching customers from the big six, as well as demonstrate that competition in part of the market is beginning to work. The figures should also serve as a wakeup call for the big six, who need to do more to lower prices and improve on service if they’re to stop more customers leaving in droves.”

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About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

First Utility launches market’s cheapest energy tariff in five years

radiator-energy-heating
  • New First Utility ‘First Fixed April 2017 v7’ energy tariff becomes the cheapest on the open market at just £751 per year, based on average consumption[1]
  • The new tariff is the cheapest on the open market in over five years[2]
  • The plan is only available to switch to through uSwitch.com and First Utility[3]
  • The average cost of the open market’s cheapest deal has now fallen by a staggering 10% or £80 in the past six months[4].

Best buy Direct Debit energy tariffs

Supplier Plan name Average bill size Tariff type Cancellation fees
1 First Utility First Fixed April 2017 v7 £751 Fixed £30 per fuel
2 Flow Connect 6 £752 Fixed £30 per fuel
3 Places for People Together – September 2017 – fixed 32 £752 Fixed £30 per fuel
4 So Energy So Chimpanzee £764 Fixed £5 per fuel
5 GnERGY GnERGY Fixed April 2017 £764 Fixed £24.99 per fuel
6 GB Energy Supply Fixed 12 Sapphire / Premium Energy Saver £765 Fixed
7 Avro Simple and Save £766 Variable
8 Extra Energy Fresh Fixed Price Oct 2017 v1 £770 Fixed £30 per fuel
9 iSupply iFix 201703 v3 £770 Fixed £30 per fuel
10 npower Fixed Energy Online April 2017 £772 fixed £20 per fuel

Source: uSwitch.com. Table correct as of 4th March, 2016. Prices quoted based on a dual fuel customer consuming medium energy usage as defined by Ofgem with prices averaged across all regions.

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Notes to editors

  1. First Utility’s ‘First Fixed April 2017 v7’ costs £751.49 based on average consumption (as defined by Ofgem’s medium typical domestic consumption values of 12,500kWh for Gas and 3,100kWh for electricity). Rates are fixed until 30 April 2017. Online account management and payment by Direct Debit required. There is an early exit fee of £30 per fuel.
  2. The First Utility ‘First Fixed April 2017 v7’ plan is the cheapest tariff since Scottish Power’s ‘Online Energy Saver 13’ launched on 18th February 2011 at £782, not including energy tariffs available solely through private initiatives such as collective switching schemes or only in certain regions
  3. com is the only price comparison site which can switch customers to the new tariff. The new deal is also available direct from First Utility
  4. Cheapest deal on the market on 1st September 2015 was GB Energy’s ‘Premium Energy Saver’ at £831. The cheapest deal on the market today (4th March 2016) is First Utility’s ‘First Fixed April 2017’ at £751 a year = £80 difference.

About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.

New Ofgem switching figures show energy customers saved £957m in 2015

money-cash-coins

New figures published today by Ofgem reveal that 6.1 million domestic energy supply accounts were switched in 2015, up 15% since 2014. Commenting on the new data, uSwitch.com energy expert, Tom Lyon, says: “It’s great to see more people catching on to the fact that loyalty doesn’t pay. These new figures mean that consumers potentially saved almost a billion pounds last year, simply by switching to a cheaper deal.

“This is evidence that customers are getting fed up with high bills and poor service. The latest round of inadequate price cuts from the big six will do nothing to persuade consumers to stick with their current supplier, especially when there’s a £339 difference between the cheapest and the most expensive tariff.

“Any increase in switching will help boost competition in the market, which ultimately means that energy companies will have to work a lot harder to keep their customers.”

— ends —

Notes to editors

Average saving per account (gas only/electricity only/dual fuel gas and electricity) of Switch.com customers during 2015 was £156.85 x number of accounts switched in 2015 (Ofgem figures) is 6,100,000 = £956,812,422.

About us

uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.

Energy customers have the option to create an account to automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2014, uSwitch saved UK consumers over £112m on their energy bills alone.

Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.

uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.

uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email customerservices@uswitch.com with their postcode and usage details. uSwitch’s address is Notcutt House, 36 Southwark Bridge Rd, London, SE1 9EU.

uSwitch is owned by Zoopla Property Group Plc (LSE:ZPLA), a digital media business that owns and operates some of the UK's most widely recognised and trusted online brands including Zoopla, PrimeLocation, SmartNewHomes and HomesOverseas.