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Two thirds of financially vulnerable households are unaware of broadband tariffs available for low-income families

Two thirds of low-income consumers (65%) are not aware that broadband social tariffs exist, according to new research by Uswitch.com, the comparison and switching service...

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Uswitch comments on Ofcom complaints data

Ernest Doku, broadband expert at Uswitch.com, says: “Customer complaints spiked during the Covid-19 pandemic as consumers depended on a reliable internet connection...

Uswitch comments on Vodafone’s partnership with CityFibre and Openreach

Ernest Doku, broadband expert at Uswitch.com, comments: “Vodafone is trying to raise the stakes in the battle for winning broadband customers and the race to full fibre...

Uswitch comments on Ofcom's changes to the Universal Service Obligation

Justina Miltienyte, policy expert at Uswitch.com, says: “Ofcom’s new rules should provide a fairer way to distribute the costs of delivering broadband to hard to reach areas...

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Uswitch comments on Virgin Media O2’s gigabit expansion

Ernest Doku, broadband expert at Uswitch.com, comments: “It’s hugely impressive that 90% of the Virgin Media O2 network can now access gigabit speeds, and puts...

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Trick or treat yourself to a binge watch this Halloween weekend, as Ustream helps Brits plan where to watch their spooky favourites

With clocks turning back and nights drawing in, film fanatics will be spending time in front of the TV watching their favourite Halloween films. To help streaming addicts make...

Uswitch comments on Ofcom ordering telephone providers to block scam calls coming from abroad

Ernest Doku, telecoms expert at Uswitch.com, comments: “Plans by Ofcom to block international callers pretending to be UK numbers is a positive step forward in reducing scam calls, and...

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Uswitch comments on the new Volt bundles unveiled by Virgin Media O2

Ernest Doku, telecoms expert at Uswitch.com, comments: “Virgin Media O2 has had six months to shake up the industry, and deliver a better service to existing customers while enticing...

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Broadband switchers set to overpay by up to £354 a year as lockdown deals come to an end

Broadband deals bought at the start of the first UK lockdown are now coming to an end, leaving tens of thousands of people out of contract with their provider and paying up to £354...

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