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Broadband news

Man unhappy with broadband provider

Outages unwrapped: 17 million brits have faced broadband disruption this year

A staggering 17 million Brits faced disruption to broadband services in 2023, according to new research from Uswitch.com. These customers endured an average of 33 outages which lasted for three or more hours...

Couple choosing broadband provider

Uswitch responds to news of further delays to One Touch Switch target date: “This cannot be left in limbo”

Richard Neudegg, director of regulation at Uswitch.com, comments: “Further delays to the implementation of One-Touch Switch...

Uswitch responds to Ofcom proposal to ban inflation-linked mid-contract price rises

Richard Neudegg, director of regulation at Uswitch.com, comments: “We welcome Ofcom’s proposal to ban inflation-linked and percentage-based price increases, something Uswitch has long campaigned for...

Christmas lights, buffering fright: Four in five brits unaware christmas decorations could slow internet

Four in five Brits (79%) – equating to 42 million people – are unaware that their Christmas decorations could interrupt their broadband signal in the home, according to new research from Uswitch.com, the comparison...

Uswitch comments on Shell Broadband £1.4m fine from Ofcom

Richard Neudegg, director of regulation at Uswitch commented: “It’s absolutely right that Shell Energy has faced consequences for breaching Ofcom’s rules on end of contract notifications...

29% of UK mobile and broadband customers could save £539 by making a simple switch

More than one in three (29%) UK mobile customers and 16% of broadband customers are currently out of contract with their provider - and could save hundreds over simply by...

The hidden cost of being single: £9,769 per year

Single Brits are being penalised for living alone, spending £9,769 more per year on everyday household bills compared to those living with a partner, according to new research from Uswitch.com, the comparison...

woman looking annoyed at her laptop

'We'll leave if you hike our prices again' say broadband and mobile customers as 85% call annual price rises 'unfair'

Millions of broadband and mobile customers are expected to endure mid-contract price rises on their broadband and mobile contracts in April 2024 – but 85% say these are unfair, according to new research...

Uswitch comments on Disney+ new ad-supported tiers

Ernest Doku, Uswitch Telecoms Expert comments - “Disney+ is following the industry trend and has made the big move to ad-supported subscription options. At a time when subscriber levels in streaming are...

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