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Broadband news

Brits facing summer hols bill shock with 46 million in the dark about removal of EU protections

A third (32%) of Brits are planning to use their mobiles abroad. However, confusion around roaming policies is leaving millions vulnerable to facing bill shock, according to new research from Uswitch.com, the comparison and switching service...

Broadband bargain hunting: savvy shoppers snap up three incredible limited-time deals

Uswitch, the comparison and switching service, has seen huge demand across three limited-time broadband deals, as customers look to bag free rewards and perks...

WI-FI warning: impending UK heatwave could break Brits’ broadband

Britain is set to sizzle this weekend, with temperatures expected to soar to 30C. Many will be looking for ways to keep themselves cool. But as temperatures rise...

woman looking concerned at her laptop

Uswitch responds to Ofcom’s latest report into customer service levels across the telecoms industry.

Ernest Doku, telecoms expert at Uswitch.com comments: “It’s disappointing to see satisfaction with mobile customer service has fallen in the last 12 months, but heartening to see broadband remaining the same...

woman checking her broadband and mobile bills

Uswitch responds to VMO2 ‘smartphone swindle’ campaign

Ernest Doku, telecoms expert at Uswitch.com comments: “VMO2’s research around handset overpayments highlights an issue we’ve been talking about...

Bill shock in the billions: Broadband and mobile bills rise by £222 and £114 a year as price hikes kick in

Monthly broadband bills have increased on average by £18.50 and mobile phone payments by £9.50 following April’s inflation-busting price rises...

Man calculating savings from decision to cancel broadband early for free

£1.85 billion in lost broadband savings as Ofcom fails to enforce faster switching deadline

Misplaced concerns over switching providers is costing 11 million broadband customers[1] £1.85 billion a year in potential savings[2], according to new research from Uswitch.com, the comparison and switching service.

Small providers steal the show as consumers prioritise value in annual Uswitch Telecoms Awards

Hyperoptic has scooped Broadband Provider of the Year in the Uswitch Telecoms Awards 2023...

woman looking disappointed at her laptop because her broadband price has been increased

11 million broadband out of contract customers could avoid April price hikes

Almost 11 million broadband customers who may be out of their initial contract period could switch to a new deal now and avoid above-inflation price hikes this April...

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