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Virgin announces first ‘quad-play’ bundles
Commenting on the launch of Virgin Media’s flexible new bundles which include superfast broadband, mobile SIM, TV and home phone, Ernest Doku, telecoms expert at Uswitch.com, says: “Virgin is already …
UK consumers can enjoy the most competitive telecoms plans but are enough enjoying the benefits?
Commenting on Ofcom’s report that UK communications deals are cheaper than in other major countries, Marie-Louise Abretti, telecoms expert at Uswitch.com, says: “This report is great news. With many of …
Ofcom measures will mean ‘free’ numbers are free at last
Commenting on the new measures announced by Ofcom’s today, including the news that 0800 numbers will finally be free to call from a mobile, Marie-Louise Abretti, telecoms expert at Uswitch.com, …
Brits suffer bad customer service yet almost three quarters of consumers let companies get away with it
Research shows that when it comes to customer service British consumers are getting a raw deal. 83% regularly waste time queuing or being kept on hold, while 65% regularly experience …